[{"absolute_url":"https://jobs.gem.com/instrumental-inc-/f63a2138-3484-4b2d-9ef5-4ea87d395dff","content":"<div>Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</div><div><br></div><div>The ideal person for this role loves hardware engineering and electronics manufacturing. Helping our customers improve efficiency, reduce waste, and improve their bottom line is<strong> </strong>exciting for you.</div><div><br></div><div>We\u2019re looking for an Enterprise Account Executive who owns their business: you work hard and work smart. You take ownership of your pipeline by doing your own prospecting, asking great questions, listening, and delivering ROI cases to executives. You\u2019ll be selling a cloud AI product (saas) that works: <u>it demos well and provides significant value in the right use cases.</u> We are still operating in a blue ocean without, without a clear categorization of our solution nor competition, and are solving real-world problems that no other solutions in the market today can address. You can confidently sell knowing that once the deal is closed, your customer will realize value within the first 90 days.</div><div><br></div><div><strong>We're Looking For Someone Who:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">8+ years of quota-carrying B2B sales experience, with at least 2+ years selling engineering or manufacturing software into </span><strong style=\"background-color: transparent;\">enterprise accounts.</strong><span style=\"background-color: transparent;\"> </span></li><li class=\"\"><span style=\"background-color: transparent;\">Proven track record of consistently exceeding $1M+ annual quota.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience navigating </span><strong style=\"background-color: transparent;\">complex sales cycles</strong><span style=\"background-color: transparent;\"> with multiple stakeholders and procurement.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Familiarity with MEDDPIC, Jolt, or similar enterprise sales methodologies.c</span></li><li class=\"\">Loves the building stage of startups and brings experience finding new paths to success: rolling up their sleeves, and hitting the phone \u2013 all with startup urgency. You are a heat-seeking missile for customer needs and derive great satisfaction from the journey of solving customer problems with technology.</li><li class=\"\">You are an adaptable and resourceful hunter. If something doesn\u2019t exist, you\u2019ll build it. If a customer has an objection, you\u2019ll figure out how to deliver the right business case. If you don\u2019t have enough in your pipeline, you\u2019ll fill it.</li><li class=\"\">Prefers to get in front of customers face-to-face and is willing to travel to do so.</li><li class=\"\">Has experience selling or working with manufacturing data, digital transformation, analytics, and/or verticalized AI to technical buyers. Prior specialized experience in selling manufacturing software, or into the high-tech electronics, industrial electronics, automotive Tier 2/3s, or aerospace &amp; defense space.</li></ul><h3><br></h3><div><strong>What You'll Be Doing:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Navigate complex buying processes, engaging with stakeholders from technical teams up to the C-suite </strong><span style=\"background-color: transparent;\">of enterprise accounts building the most innovative and ones of the complex electronics on earth.</span></li><li class=\"\"><strong>Building your own book of business: </strong>This means you believe that only you are accountable for your own pipeline generation. We will help set you up for success with tools, marketing, and support - this role is focused on working with net new customers, not existing ones.</li><li class=\"\"><strong style=\"background-color: transparent;\">Developing and managing a robust pipeline of enterprise opportunities across target accounts</strong></li><li class=\"\"><span style=\"background-color: transparent;\">Lead discovery to deeply understand customer challenges and align solutions to their business objectives.</span></li><li class=\"\"><strong>Selling as a team: </strong>While you own and operate the sales cycle with new customers, Marketing, Solutions Architects, Customer Success, TPMs and Product Managers all work together to deliver value to our customers.</li><li class=\"\"><strong>Finding new paths: </strong>We are a growing organization delivering new technology into an industry that is undergoing constant change.</li><li class=\"\"><strong>Contracts, infosec &amp; finance:</strong> Closing deals requires partnering with your customers\u2019 finance, legal, and IT teams.</li></ul><div><br></div><div>We\u2019re a growing team that works collaboratively, supports each other, and is energized by having impact. <u>We value passion and the ability to learn \u2013 you\u2019re encouraged to apply even if your experience doesn\u2019t match the job description precisely!</u></div><div><br></div><div>The following is a representative annual OTE per year within the Bay Area: $334k - $396k.In addition, job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.</div><div><br></div><div>Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.</div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nThe ideal person for this role loves hardware engineering and electronics manufacturing. Helping our customers improve efficiency, reduce waste, and improve their bottom line is\n \nexciting for you.\nWe\u2019re looking for an Enterprise Account Executive who owns their business: you work hard and work smart. You take ownership of your pipeline by doing your own prospecting, asking great questions, listening, and delivering ROI cases to executives. You\u2019ll be selling a cloud AI product (saas) that works: \nit demos well and provides significant value in the right use cases.\n We are still operating in a blue ocean without, without a clear categorization of our solution nor competition, and are solving real-world problems that no other solutions in the market today can address. You can confidently sell knowing that once the deal is closed, your customer will realize value within the first 90 days.\nWe're Looking For Someone Who:\n8+ years of quota-carrying B2B sales experience, with at least 2+ years selling engineering or manufacturing software into \nenterprise accounts.\n \nProven track record of consistently exceeding $1M+ annual quota.\nExperience navigating \ncomplex sales cycles\n with multiple stakeholders and procurement.\nFamiliarity with MEDDPIC, Jolt, or similar enterprise sales methodologies.c\nLoves the building stage of startups and brings experience finding new paths to success: rolling up their sleeves, and hitting the phone \u2013 all with startup urgency. You are a heat-seeking missile for customer needs and derive great satisfaction from the journey of solving customer problems with technology.\nYou are an adaptable and resourceful hunter. If something doesn\u2019t exist, you\u2019ll build it. If a customer has an objection, you\u2019ll figure out how to deliver the right business case. If you don\u2019t have enough in your pipeline, you\u2019ll fill it.\nPrefers to get in front of customers face-to-face and is willing to travel to do so.\nHas experience selling or working with manufacturing data, digital transformation, analytics, and/or verticalized AI to technical buyers. Prior specialized experience in selling manufacturing software, or into the high-tech electronics, industrial electronics, automotive Tier 2/3s, or aerospace & defense space.\nWhat You'll Be Doing:\nNavigate complex buying processes, engaging with stakeholders from technical teams up to the C-suite \nof enterprise accounts building the most innovative and ones of the complex electronics on earth.\nBuilding your own book of business: \nThis means you believe that only you are accountable for your own pipeline generation. We will help set you up for success with tools, marketing, and support - this role is focused on working with net new customers, not existing ones.\nDeveloping and managing a robust pipeline of enterprise opportunities across target accounts\nLead discovery to deeply understand customer challenges and align solutions to their business objectives.\nSelling as a team: \nWhile you own and operate the sales cycle with new customers, Marketing, Solutions Architects, Customer Success, TPMs and Product Managers all work together to deliver value to our customers.\nFinding new paths: \nWe are a growing organization delivering new technology into an industry that is undergoing constant change.\nContracts, infosec & finance:\n Closing deals requires partnering with your customers\u2019 finance, legal, and IT teams.\nWe\u2019re a growing team that works collaboratively, supports each other, and is energized by having impact. \nWe value passion and the ability to learn \u2013 you\u2019re encouraged to apply even if your experience doesn\u2019t match the job description precisely!\nThe following is a representative annual OTE per year within the Bay Area: $334k - $396k.In addition, job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.\nInstrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2024-11-27T17:55:56.000Z","departments":[{"child_ids":[],"id":"11ff9f68afb6b8b5b8eda218d7c83a65","name":"Sales","parent_id":null}],"employment_type":"full_time","first_published_at":"2024-11-27T17:55:56.000Z","id":"f63a2138-3484-4b2d-9ef5-4ea87d395dff","internal_job_id":"f63a2138-3484-4b2d-9ef5-4ea87d395dff","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R1","title":"Enterprise Account Executive","updated_at":"2026-07-14T22:41:06.488Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDpDr8SBmJ3jsJd_-4DyIdgV","content":"<div>Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</div><div><br></div><div><span style=\"background-color: transparent;\">We\u2019re seeking a Data Quality Specialist to join our team and help scale our ability to deliver world-class manufacturing AI solutions. This role will have a direct impact on the quality of results our customers see in the Instrumental platform.</span></div><div><br></div><div><span style=\"background-color: transparent;\">This role is ideal for a professional with a background in manufacturing or quality control.&nbsp; As a Data Quality Specialist, you will play a hands-on role in reviewing and analyzing customer image data in our application to ensure high-quality outcomes.</span></div><div><br></div><div><span style=\"background-color: transparent;\">Come join us if you are meticulous and passionate about improving electronics manufacturing and love working with a global team. The ideal candidate is multi-faceted, technically savvy, organized, and deeply customer-oriented.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">What You\u2019ll Be Doing:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Set Up Customer Program Environment:</strong><span style=\"background-color: transparent;\"> Partner with a global customer success team to ensure high-quality data ingestion post-deployment by preparing the customer environment for anomaly and defect detection. Avoid errors that could undermine AI model performance or user experience.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Label and Review Data:</strong><span style=\"background-color: transparent;\"> Classify product images accurately and consistently, ensuring high-quality training data for our AI models.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Maintain Quality Standards: </strong><span style=\"background-color: transparent;\">Follow established guidelines and processes to avoid errors that could degrade model performance.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Data Reporting:</strong><span style=\"background-color: transparent;\">&nbsp;Clean and refine customer image data for immediate use in summary reports. This process involves reviewing photos,&nbsp; summarizing key defect trends and patterns, and generating program ROI reports.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Process Improvement and Issue Escalation:</strong><span style=\"background-color: transparent;\"> Maintain process discipline by following established workflows. Proactively identify and flag unusual data patterns, environment changes (like new SKUs or lighting issues), or ambiguous cases, escalating them to senior team members to ensure the best possible results.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">What You Have:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">1-2 years of work experience in a manufacturing, process or mechanical engineering or quality inspection role, ideally in the high tech electronics industry.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Strong attention to detail with the ability to perform repetitive tasks consistently and accurately.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Solid interpersonal and communication skills.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Excellent written and spoken Mandarin language skills; basic working proficiency in English (can navigate professional email correspondence).</span></li><li class=\"\"><span style=\"background-color: transparent;\">Technically savvy and eager to learn new systems and tools.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Ability to learn quickly, follow structured processes, and apply feedback to improve program results.</span></li></ul><div><br></div><div><span style=\"background-color: transparent;\">You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWe\u2019re seeking a Data Quality Specialist to join our team and help scale our ability to deliver world-class manufacturing AI solutions. This role will have a direct impact on the quality of results our customers see in the Instrumental platform.\nThis role is ideal for a professional with a background in manufacturing or quality control.\u00a0 As a Data Quality Specialist, you will play a hands-on role in reviewing and analyzing customer image data in our application to ensure high-quality outcomes.\nCome join us if you are meticulous and passionate about improving electronics manufacturing and love working with a global team. The ideal candidate is multi-faceted, technically savvy, organized, and deeply customer-oriented.\nWhat You\u2019ll Be Doing:\nSet Up Customer Program Environment:\n Partner with a global customer success team to ensure high-quality data ingestion post-deployment by preparing the customer environment for anomaly and defect detection. Avoid errors that could undermine AI model performance or user experience.\nLabel and Review Data:\n Classify product images accurately and consistently, ensuring high-quality training data for our AI models.\nMaintain Quality Standards: \nFollow established guidelines and processes to avoid errors that could degrade model performance.\nData Reporting:\n\u00a0Clean and refine customer image data for immediate use in summary reports. This process involves reviewing photos,\u00a0 summarizing key defect trends and patterns, and generating program ROI reports.\nProcess Improvement and Issue Escalation:\n Maintain process discipline by following established workflows. Proactively identify and flag unusual data patterns, environment changes (like new SKUs or lighting issues), or ambiguous cases, escalating them to senior team members to ensure the best possible results.\nWhat You Have:\n1-2 years of work experience in a manufacturing, process or mechanical engineering or quality inspection role, ideally in the high tech electronics industry.\nStrong attention to detail with the ability to perform repetitive tasks consistently and accurately.\nSolid interpersonal and communication skills.\nExcellent written and spoken Mandarin language skills; basic working proficiency in English (can navigate professional email correspondence).\nTechnically savvy and eager to learn new systems and tools.\nAbility to learn quickly, follow structured processes, and apply feedback to improve program results.\nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2025-10-06T18:49:57.170Z","departments":[],"employment_type":"full_time","first_published_at":"2025-10-06T18:50:57.693Z","id":"am9icG9zdDpDr8SBmJ3jsJd_-4DyIdgV","internal_job_id":"am9iOui820kg-WPOiG0Gk7kdU3I","location":{"name":"Shenzhen, China"},"location_type":"in_office","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"8f3199f4c051d7e2597afb0b55b23dee","location":{"name":"Shenzhen, China"},"name":"Shenzhen","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R25","title":"Data Quality Specialist (\u6570\u636e\u8d28\u91cf\u4e13\u5458)","updated_at":"2026-07-14T22:22:22.767Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDoBBxW8nGGpVhN78qmfZvtj","content":"<div>Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production. Instrumental has become mission-critical for manufacturers building and scaling the next generation of AI infrastructure hardware.</div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Instrumental is seeking an experienced Technical Program Manager to lead and service strategic customer programs across Vietnam (and partner with our broader team to deliver solutions for other APAC regions as needed). As our sole on-the-ground representative, you will work directly with customers and contract manufacturers (CMs) to integrate, optimize, and expand Instrumental\u2019s AI-powered manufacturing solutions. This is a high-impact, customer-facing engineering role supporting some of our fastest-growing accounts during a period of rapid company growth.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">This role is ideal for a seasoned professional with a background in manufacturing design, automation, or technical program management \u2014 someone who thrives at the intersection of engineering excellence and customer engagement. You\u2019ll have the autonomy to drive outcomes while collaborating with a global team to ensure customers achieve transformative value.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Come join our team if you are passionate about improving electronics manufacturing, love working with a global team, and are energized when traveling to factories across Vietnam, Asia Pacific, and the world. The ideal candidate is multi-faceted, technically savvy, organized, and deeply customer-oriented.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">What You\u2019ll Be Doing:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Own end-to-end program delivery for strategic accounts. </strong><span style=\"background-color: transparent;\">In this role, you\u2019ll travel to customer factory sites to accomplish company-critical missions, such as deploying Instrumental hardware/software into manufacturing environments and accelerating customer \u201ctime to value\u201d by hand-tuning Instrumental algorithms and software. You\u2019ll have support from our global team, but will be accountable for program success.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Build relationships with customers and factory stakeholders.</strong><span style=\"background-color: transparent;\"> While on-site, you\u2019ll build rapport with the various stakeholders who are critical to Instrumental\u2019s success and pave the way for further adoption. You\u2019ll leverage these relationships to complete your missions quickly and effectively. You\u2019ll cement a strong technical and dependable reputation for yourself and Instrumental at large.&nbsp;</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Coordinate cross-functional teams across time zones to resolve challenges.</strong><span style=\"background-color: transparent;\"> Act as the central point of communication between engineering, product, and customer teams worldwide, ensuring alignment and timely resolution of technical or operational issues. By bridging time zones and disciplines, you\u2019ll keep projects moving forward smoothly and develop customer confidence in Instrumental\u2019s solutions.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Leverage Instrumental\u2019s Software to Drive Value. </strong><span style=\"background-color: transparent;\">You\u2019ll quickly become an expert in Instrumental\u2019s software and technology, including many non-customer-facing functionalities. This will enable you to quickly identify how to get the most performance out of the system \u2013 whether that\u2019s by making a physical tweak in the real world, adding training labels, or replicating customer tests. You\u2019ll use your engineer\u2019s understanding of how our customers derive value to rapidly achieve results.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">What You Have:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Experience getting things done in electronics factories. </strong><span style=\"background-color: transparent;\">5+ years of professional experience in electronics manufacturing, doing engineering or operations \u2013 either on the \u201cbrand\u201d or EMS side. You understand factory environments, processes, and politics and can leverage that expertise to get things done quickly.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Demonstrated ability to complete missions.</strong><span style=\"background-color: transparent;\"> You can share countless stories of mission ownership and completion, where you were able to deliver despite unforeseen or challenging circumstances. You love the idea of applying your diverse engineering and operations skillsets to critical company missions.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Love the factory floor more than an office.</strong><span style=\"background-color: transparent;\"> This role is based out of a customer factory site. You will also be expected to travel to other factory sites on a regular basis, including transiting in the evenings and on weekends.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Strong relationship-building skills.</strong><span style=\"background-color: transparent;\"> You naturally develop trust and rapport with customers, suppliers, and partners. You enjoy representing the company externally, aren\u2019t afraid to tactfully challenge those in senior positions, and foster long-term, collaborative relationships that help drive mutual success.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Excellent written and spoken Vietnamese, Mandarin, and English communication. </strong><span style=\"background-color: transparent;\">This role will require rapid and effective communication with a variety of global stakeholders, representing Instrumental with our most important customers.</span></li></ul><div><br></div><div><span style=\"background-color: transparent;\">You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production. Instrumental has become mission-critical for manufacturers building and scaling the next generation of AI infrastructure hardware.\nInstrumental is seeking an experienced Technical Program Manager to lead and service strategic customer programs across Vietnam (and partner with our broader team to deliver solutions for other APAC regions as needed). As our sole on-the-ground representative, you will work directly with customers and contract manufacturers (CMs) to integrate, optimize, and expand Instrumental\u2019s AI-powered manufacturing solutions. This is a high-impact, customer-facing engineering role supporting some of our fastest-growing accounts during a period of rapid company growth.\nThis role is ideal for a seasoned professional with a background in manufacturing design, automation, or technical program management \u2014 someone who thrives at the intersection of engineering excellence and customer engagement. You\u2019ll have the autonomy to drive outcomes while collaborating with a global team to ensure customers achieve transformative value.\nCome join our team if you are passionate about improving electronics manufacturing, love working with a global team, and are energized when traveling to factories across Vietnam, Asia Pacific, and the world. The ideal candidate is multi-faceted, technically savvy, organized, and deeply customer-oriented.\nWhat You\u2019ll Be Doing:\nOwn end-to-end program delivery for strategic accounts. \nIn this role, you\u2019ll travel to customer factory sites to accomplish company-critical missions, such as deploying Instrumental hardware/software into manufacturing environments and accelerating customer \u201ctime to value\u201d by hand-tuning Instrumental algorithms and software. You\u2019ll have support from our global team, but will be accountable for program success.\nBuild relationships with customers and factory stakeholders.\n While on-site, you\u2019ll build rapport with the various stakeholders who are critical to Instrumental\u2019s success and pave the way for further adoption. You\u2019ll leverage these relationships to complete your missions quickly and effectively. You\u2019ll cement a strong technical and dependable reputation for yourself and Instrumental at large.\u00a0\nCoordinate cross-functional teams across time zones to resolve challenges.\n Act as the central point of communication between engineering, product, and customer teams worldwide, ensuring alignment and timely resolution of technical or operational issues. By bridging time zones and disciplines, you\u2019ll keep projects moving forward smoothly and develop customer confidence in Instrumental\u2019s solutions.\nLeverage Instrumental\u2019s Software to Drive Value. \nYou\u2019ll quickly become an expert in Instrumental\u2019s software and technology, including many non-customer-facing functionalities. This will enable you to quickly identify how to get the most performance out of the system \u2013 whether that\u2019s by making a physical tweak in the real world, adding training labels, or replicating customer tests. You\u2019ll use your engineer\u2019s understanding of how our customers derive value to rapidly achieve results.\nWhat You Have:\nExperience getting things done in electronics factories. \n5+ years of professional experience in electronics manufacturing, doing engineering or operations \u2013 either on the \u201cbrand\u201d or EMS side. You understand factory environments, processes, and politics and can leverage that expertise to get things done quickly.\nDemonstrated ability to complete missions.\n You can share countless stories of mission ownership and completion, where you were able to deliver despite unforeseen or challenging circumstances. You love the idea of applying your diverse engineering and operations skillsets to critical company missions.\nLove the factory floor more than an office.\n This role is based out of a customer factory site. You will also be expected to travel to other factory sites on a regular basis, including transiting in the evenings and on weekends.\nStrong relationship-building skills.\n You naturally develop trust and rapport with customers, suppliers, and partners. You enjoy representing the company externally, aren\u2019t afraid to tactfully challenge those in senior positions, and foster long-term, collaborative relationships that help drive mutual success.\nExcellent written and spoken Vietnamese, Mandarin, and English communication. \nThis role will require rapid and effective communication with a variety of global stakeholders, representing Instrumental with our most important customers.\nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2025-12-06T00:53:06.008Z","departments":[{"child_ids":[],"id":"d6e6cb19e3b9c02f89d6cd54cfa7c613","name":"Business","parent_id":null}],"employment_type":"full_time","first_published_at":"2025-12-06T00:55:56.765Z","id":"am9icG9zdDoBBxW8nGGpVhN78qmfZvtj","internal_job_id":"am9iOjjIawnnPdzk4atKJecWzzY","location":{"name":"Viet Nam - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOk9-65F_6D6hHB99SU9zkFU","location":{"name":"Viet Nam - Remote"},"name":"Hanoi","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R38","title":"Sr. Technical Program Manager","updated_at":"2026-07-17T02:36:28.895Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDpALxrntB7yXJWrnGAd23XH","content":"<div><span style=\"background-color: transparent;\">Instrumental builds the manufacturing acceleration platform behind the world's most complex electronics. We capture digital exhaust and engineering context from assembly lines \u2014 images, test logs, BOM data, performance, repair cycles \u2014 and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><span style=\"background-color: transparent;\">We're entering one of the most important periods in our company's history. Over the next year, we'll be rebuilding our platform layer for a scale it wasn't originally built for \u2014 and the engineer who joins now will shape that architecture as much as anyone.</span></div><div><br></div><div><span style=\"background-color: transparent;\">We're looking for a Backend/Platform engineer who owns hard, ambiguous systems problems end-to-end, and who does it in a way that makes the rest of engineering want to build on what you ship. This isn't a role where you inherit an architecture and maintain it. You'll partner directly with engineering leadership and teams across product, AI, and edge systems \u2014 not just to keep the platform running, but to raise the bar on how we build.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">What You'll Be Doing:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">Own the systems that matter most. Take full lifecycle ownership of core platform services \u2014 design, build, deploy, operate \u2014 especially the ones where the obvious architecture doesn't hold up, and you have to design a better one.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Make the rest of engineering better at shipping. You'll push back when a design won't scale, an approach trades short-term speed for long-term pain, or a \"good enough\" isn't. You earn the standing to do this by being right, consistently, and by being someone teams want in the room.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Move fast without creating friction. You'll make architectural calls, iterate in real time, and adjust course mid-build \u2014 all while keeping other teams, and the systems they depend on, aligned and stable. No surprises, no silent breakage.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Build the platform as you go. Better tooling, smarter use of AI-assisted development, sharper observability and incident response \u2014 you'll leave the platform meaningfully stronger than you found it, and you'll do it in a way that earns trust rather than working around people.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">This role probably isn't the right fit if...</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">You want a well-defined system to maintain, rather than one to build and rebuild as the business scales.</span></li><li class=\"\"><span style=\"background-color: transparent;\">When something breaks or doesn't scale, you wait for direction instead of diagnosing and fixing it yourself.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You've mostly worked in codebases where the hard architectural decisions were already made \u2014 this job is proactive, not maintenance.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You measure success by \"it shipped\" rather than \"it shipped, it holds up, and the team trusts how we got there.\"</span></li><li class=\"\"><span style=\"background-color: transparent;\">You've built a reputation for moving fast at the cost of the people around you \u2014 trust and speed both matter here, not one traded for the other.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">Requirements:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">5+ years as a software engineer, with real ownership of production systems at a startup \u2014 you've designed and shipped systems end to end, not just contributed to systems someone else architected.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Fluency in Python or Go, with strong data modeling and system design instincts.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience building SaaS or multi-tenant systems, and the product judgment that comes with it.</span></li><li class=\"\"><span style=\"background-color: transparent;\">A track record of solving hard, ambiguous engineering problems \u2014 untangling messy domains, making design decisions with incomplete information, and owning the outcome \u2014 not just building well-scoped features.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Fluent in AI-assisted development as a default way of working, and able to bring others along on it.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Evidence that other engineers and leaders trusted your judgment and wanted you on their hardest problems \u2014 examples that speak to this are a plus.</span></li></ul><div><br></div><div><span style=\"background-color: transparent;\">We\u2019re a growing team that works collaboratively, supports each other, and is energized by having an impact. We value passion and the ability to learn \u2014 you\u2019re encouraged to apply even if your experience doesn\u2019t match the job description precisely!</span></div><div><br></div><div><span style=\"background-color: transparent;\">The following is a representative annual base salary range for this position within the Bay Area: $170,000-$221,000. In addition, job level and salary opportunities are evaluated during our interview process \u2014 we review each applicant's experience, knowledge, skills, and abilities.</span></div><div><br></div><div><span style=\"background-color: transparent;\">Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to comply with company engineering, security, access control, and privacy policies, and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world's most complex electronics. We capture digital exhaust and engineering context from assembly lines \u2014 images, test logs, BOM data, performance, repair cycles \u2014 and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWe're entering one of the most important periods in our company's history. Over the next year, we'll be rebuilding our platform layer for a scale it wasn't originally built for \u2014 and the engineer who joins now will shape that architecture as much as anyone.\nWe're looking for a Backend/Platform engineer who owns hard, ambiguous systems problems end-to-end, and who does it in a way that makes the rest of engineering want to build on what you ship. This isn't a role where you inherit an architecture and maintain it. You'll partner directly with engineering leadership and teams across product, AI, and edge systems \u2014 not just to keep the platform running, but to raise the bar on how we build.\nWhat You'll Be Doing:\nOwn the systems that matter most. Take full lifecycle ownership of core platform services \u2014 design, build, deploy, operate \u2014 especially the ones where the obvious architecture doesn't hold up, and you have to design a better one.\nMake the rest of engineering better at shipping. You'll push back when a design won't scale, an approach trades short-term speed for long-term pain, or a \"good enough\" isn't. You earn the standing to do this by being right, consistently, and by being someone teams want in the room.\nMove fast without creating friction. You'll make architectural calls, iterate in real time, and adjust course mid-build \u2014 all while keeping other teams, and the systems they depend on, aligned and stable. No surprises, no silent breakage.\nBuild the platform as you go. Better tooling, smarter use of AI-assisted development, sharper observability and incident response \u2014 you'll leave the platform meaningfully stronger than you found it, and you'll do it in a way that earns trust rather than working around people.\nThis role probably isn't the right fit if...\nYou want a well-defined system to maintain, rather than one to build and rebuild as the business scales.\nWhen something breaks or doesn't scale, you wait for direction instead of diagnosing and fixing it yourself.\nYou've mostly worked in codebases where the hard architectural decisions were already made \u2014 this job is proactive, not maintenance.\nYou measure success by \"it shipped\" rather than \"it shipped, it holds up, and the team trusts how we got there.\"\nYou've built a reputation for moving fast at the cost of the people around you \u2014 trust and speed both matter here, not one traded for the other.\nRequirements:\n5+ years as a software engineer, with real ownership of production systems at a startup \u2014 you've designed and shipped systems end to end, not just contributed to systems someone else architected.\nFluency in Python or Go, with strong data modeling and system design instincts.\nExperience building SaaS or multi-tenant systems, and the product judgment that comes with it.\nA track record of solving hard, ambiguous engineering problems \u2014 untangling messy domains, making design decisions with incomplete information, and owning the outcome \u2014 not just building well-scoped features.\nFluent in AI-assisted development as a default way of working, and able to bring others along on it.\nEvidence that other engineers and leaders trusted your judgment and wanted you on their hardest problems \u2014 examples that speak to this are a plus.\nWe\u2019re a growing team that works collaboratively, supports each other, and is energized by having an impact. We value passion and the ability to learn \u2014 you\u2019re encouraged to apply even if your experience doesn\u2019t match the job description precisely!\nThe following is a representative annual base salary range for this position within the Bay Area: $170,000-$221,000. In addition, job level and salary opportunities are evaluated during our interview process \u2014 we review each applicant's experience, knowledge, skills, and abilities.\nInstrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to comply with company engineering, security, access control, and privacy policies, and promptly report suspected security incidents or policy violations.","created_at":"2026-03-10T21:46:51.142Z","departments":[{"child_ids":[],"id":"ab0268fb8036a892dc341945cb7ae3be","name":"Engineering","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-03-17T20:53:00.662Z","id":"am9icG9zdDpALxrntB7yXJWrnGAd23XH","internal_job_id":"am9iOiQIR4T-deJJAnet0WyRA4I","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R65","title":"Sr. Software Engineer  - Backend/Full-stack","updated_at":"2026-10-02T18:28:51.891Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDqZeUWbjCTMpcz5yE6uvgHo","content":"<div>Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</div><div><br></div><div><span style=\"background-color: transparent;\">Instrumental is seeking a versatile Forward-Deployed Engineer to join our tight-knit, high-performance Customer Experience team. This unique role will blend your hands-on experience in electronics manufacturing environments with our cutting-edge AI technology to deliver rapid and impactful results to our customers around the world. You\u2019ll be involved in executing equipment deployments into complex electronics manufacturing lines, training Instrumental algorithms, leveraging our software to accelerate value delivery, and building critical relationships with our customers and their manufacturing partners. You\u2019ll be working with Instrumental\u2019s fastest-growing customers and delivering against core company missions.</span></div><div><br></div><div><span style=\"background-color: transparent;\">This is a great opportunity for someone passionate about improving electronics manufacturing and who loves frequent travel to factories in North America and around the world. The ideal candidate is multi-faceted, technically savvy, organized, and deeply customer-oriented.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">What You\u2019ll Be Doing:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Own a Mission and Deliver on It.&nbsp;</strong><span style=\"background-color: transparent;\">In this role, you\u2019ll travel to customer factory sites, primarily in North America, with a specific, company-critical mission. Common missions may include setting up and integrating physical equipment and accelerating customer \u201ctime to value\u201d by hand-tuning Instrumental algorithms and software. You\u2019ll have support from our global team, but you\u2019ll be the engineer on the ground who will own mission success.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Build Relationships with Customer and Factory Stakeholders.&nbsp;</strong><span style=\"background-color: transparent;\">While onsite, you\u2019ll endeavor to understand and build rapport with the various stakeholders who are critical to Instrumental\u2019s success and pave the way for further adoption. You\u2019ll leverage these relationships to complete your missions quickly and effectively. You\u2019ll cement a strong technical and dependable reputation for yourself and Instrumental at large.&nbsp;</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Leverage Instrumental\u2019s Software to Drive Value.&nbsp;</strong><span style=\"background-color: transparent;\">You\u2019ll quickly become an expert in Instrumental\u2019s software and technology, including many non-customer-facing functionalities. This will enable you to quickly identify how to get the most performance out of the system \u2013 whether that\u2019s by making a physical tweak in the real-world, adding training labels, or replicating customer tests. You\u2019ll use your engineer\u2019s understanding of how our customer derive value to rapidly achieve results.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">What You Have:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Experience getting things done in electronics factories.&nbsp;</strong><span style=\"background-color: transparent;\">3+ years of professional experience in electronics manufacturing doing engineering or operations \u2013 either on the \u201cbrand\u201d or EMS side. You understand factory environments, processes, and politics and can leverage that expertise to get things done quickly.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Love the factory floor more than an office.</strong><span style=\"background-color: transparent;\">&nbsp;This role requires frequent travel to customer factory sites, primarily in North America. During peak periods, travel ratio may be as high as 80% of the time \u2013 and may include transiting in evenings and on weekends.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Demonstrated ability to complete your mission.</strong><span style=\"background-color: transparent;\">&nbsp;You can share countless stories of mission ownership and completion, where you were able to deliver despite unforeseen or challenging circumstances. You love the idea of applying your diverse engineering and operations skillsets to critical company missions.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Excellent written and spoken English + ideally Mandarin communication.</strong><span style=\"background-color: transparent;\">&nbsp;This role will require rapid and effective communication with a variety of global stakeholders, representing Instrumental with our more important customers. We\u2019re looking for someone who enjoys meeting and interacting with people \u2013 this is a front-line role. We will prioritize bilingual English/Mandarin speakers.</span></li></ul><div><br></div><div><span style=\"background-color: transparent;\">You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.</span></div><div><br></div><div><span style=\"background-color: transparent;\">Instrumental offers competitive, location-based compensation. The following is a representative annual base salary range: $116,500-$158,000. This job is also eligible for variable compensation, and the job title at hire will be \"Field Deployed Engineer\".</span></div><div><br></div><div><span style=\"background-color: transparent;\">Job leveling and salary opportunity are evaluated through our interview process\u2014we review each applicant's experience, knowledge, skills, and abilities. Instrumental\u2019s benefits include: Health, Vision, Dental, Public Transit/Commuter Plans, and Parental Leave.</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nInstrumental is seeking a versatile Forward-Deployed Engineer to join our tight-knit, high-performance Customer Experience team. This unique role will blend your hands-on experience in electronics manufacturing environments with our cutting-edge AI technology to deliver rapid and impactful results to our customers around the world. You\u2019ll be involved in executing equipment deployments into complex electronics manufacturing lines, training Instrumental algorithms, leveraging our software to accelerate value delivery, and building critical relationships with our customers and their manufacturing partners. You\u2019ll be working with Instrumental\u2019s fastest-growing customers and delivering against core company missions.\nThis is a great opportunity for someone passionate about improving electronics manufacturing and who loves frequent travel to factories in North America and around the world. The ideal candidate is multi-faceted, technically savvy, organized, and deeply customer-oriented.\nWhat You\u2019ll Be Doing:\nOwn a Mission and Deliver on It.\u00a0\nIn this role, you\u2019ll travel to customer factory sites, primarily in North America, with a specific, company-critical mission. Common missions may include setting up and integrating physical equipment and accelerating customer \u201ctime to value\u201d by hand-tuning Instrumental algorithms and software. You\u2019ll have support from our global team, but you\u2019ll be the engineer on the ground who will own mission success.\nBuild Relationships with Customer and Factory Stakeholders.\u00a0\nWhile onsite, you\u2019ll endeavor to understand and build rapport with the various stakeholders who are critical to Instrumental\u2019s success and pave the way for further adoption. You\u2019ll leverage these relationships to complete your missions quickly and effectively. You\u2019ll cement a strong technical and dependable reputation for yourself and Instrumental at large.\u00a0\nLeverage Instrumental\u2019s Software to Drive Value.\u00a0\nYou\u2019ll quickly become an expert in Instrumental\u2019s software and technology, including many non-customer-facing functionalities. This will enable you to quickly identify how to get the most performance out of the system \u2013 whether that\u2019s by making a physical tweak in the real-world, adding training labels, or replicating customer tests. You\u2019ll use your engineer\u2019s understanding of how our customer derive value to rapidly achieve results.\nWhat You Have:\nExperience getting things done in electronics factories.\u00a0\n3+ years of professional experience in electronics manufacturing doing engineering or operations \u2013 either on the \u201cbrand\u201d or EMS side. You understand factory environments, processes, and politics and can leverage that expertise to get things done quickly.\nLove the factory floor more than an office.\n\u00a0This role requires frequent travel to customer factory sites, primarily in North America. During peak periods, travel ratio may be as high as 80% of the time \u2013 and may include transiting in evenings and on weekends.\nDemonstrated ability to complete your mission.\n\u00a0You can share countless stories of mission ownership and completion, where you were able to deliver despite unforeseen or challenging circumstances. You love the idea of applying your diverse engineering and operations skillsets to critical company missions.\nExcellent written and spoken English + ideally Mandarin communication.\n\u00a0This role will require rapid and effective communication with a variety of global stakeholders, representing Instrumental with our more important customers. We\u2019re looking for someone who enjoys meeting and interacting with people \u2013 this is a front-line role. We will prioritize bilingual English/Mandarin speakers.\nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.\nInstrumental offers competitive, location-based compensation. The following is a representative annual base salary range: $116,500-$158,000. This job is also eligible for variable compensation, and the job title at hire will be \"Field Deployed Engineer\".\nJob leveling and salary opportunity are evaluated through our interview process\u2014we review each applicant's experience, knowledge, skills, and abilities. Instrumental\u2019s benefits include: Health, Vision, Dental, Public Transit/Commuter Plans, and Parental Leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-05-19T22:49:40.528Z","departments":[{"child_ids":[],"id":"d6e6cb19e3b9c02f89d6cd54cfa7c613","name":"Business","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-05-19T22:53:01.901Z","id":"am9icG9zdDqZeUWbjCTMpcz5yE6uvgHo","internal_job_id":"am9iOu8VGpPRgu58mEBr_X_Z6BE","location":{"name":"Dallas, United States"},"location_type":"in_office","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOrQqJnjztYgKs7inaSNLKQo","location":{"name":"Dallas, United States"},"name":"Dallas, Texas","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R75","title":"Forward-Deployed Manufacturing Engineer ","updated_at":"2026-07-14T22:41:35.815Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDrYdiz2zuINdxr283OLJqNo","content":"<div>Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.<span style=\"background-color: transparent;\"> Instrumental has become mission-critical for manufacturers building and scaling the next generation of AI infrastructure hardware.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">We are seeking a </span><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Technical Program Manager / Senior Technical Program Manager</strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\"> to join our Taiwan team and help drive deployment of Instrumental\u2019s AI\u2011powered manufacturing platform across Asia. In this role, you will operate at the intersection of </span><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">manufacturing operations, hardware deployment, and software integration</strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">. You will work closely with global electronics brands and their contract manufacturers to deploy Instrumental systems, integrate factory data pipelines, and ensure production data flows reliably into our platform.</span></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Successful candidates are strong executors who thrive in fast-moving environments, enjoy solving operational problems, and take pride in turning complex factory deployments into reliable systems. Ideal candidates enjoy working directly with factory teams and solving real manufacturing deployment challenges.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Qualifications</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">3\u20137+ years of experience managing programs or technical projects within electronics manufacturing environments.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience coordinating with contract manufacturers or factory engineering teams in high-volume manufacturing environments.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Familiarity with product build phases such as EVT, DVT, PVT, and production ramp, and how these phases impact factory operations.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience coordinating deployment or integration of manufacturing systems, inspection equipment, testers, or factory automation systems.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Ability to drive cross-functional execution across engineering teams, factory operations, and customer stakeholders.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Strong communication skills in Mandarin and English, with the ability to collaborate effectively with global teams.</span></li></ul><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Preferred Experience</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">Experience working with large contract manufacturers (Foxconn, Flex, Pegatron, Wistron, etc.)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience supporting MES / SFC integrations or manufacturing data systems</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience working with system integrators or deploying factory equipment</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience supporting NPI programs or factory ramp activities</span></li><li class=\"\"><span style=\"background-color: transparent;\">Ideal candidates may come from backgrounds such as manufacturing program management, NPI engineering, system integration project management, factory automation engineering, or manufacturing systems integration.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Responsibilities:</strong></div><div><br></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Own Customer Deployments:</strong><span style=\"background-color: transparent;\"> Lead the execution of Instrumental deployments at customer factories and contract manufacturers. Manage deployment timelines from kickoff through system activation and ensure systems reach stable first data. Coordinate hardware installation, system configuration, and operational readiness with factory teams. Success is measured by reliable production data flowing from the factory environment into the Instrumental platform.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Coordinate Cross-Functional Deployment Execution:</strong><span style=\"background-color: transparent;\"> Serve as the operational hub connecting customers, manufacturing partners, and Instrumental internal teams. Maintain deployment plans, track execution progress, and ensure stakeholders remain aligned on scope, timeline, and risks. Identify blockers early and drive resolution across engineering, operations, and customer teams. Maintain clear communication across organizations and time zones to sustain program momentum.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Manage Factory Integration &amp; Operational Readiness:</strong><span style=\"background-color: transparent;\"> Ensure factories and contract manufacturers are prepared for successful system deployment and integration. Coordinate infrastructure readiness including space, power, networking, and production line availability. Support integration with factory systems such as MES/SFC and manufacturing data pipelines in collaboration with factory IT and system integrators. Validate that production data flows correctly into the Instrumental platform and troubleshoot issues when needed.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Support Customer Platform Adoption &amp; Operational Success:</strong><span style=\"background-color: transparent;\"> Help customers successfully operationalize Instrumental systems once deployed. Provide platform training and operational guidance to factory teams and assist with troubleshooting when issues arise. Work with customer stakeholders to ensure the platform is integrated into manufacturing workflows and delivering actionable insights. Act as a trusted operational partner to customer teams during ramp and early adoption phases.</span></li><li class=\"\"><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Travel to Support Deployments &amp; Improve TPM Operations:</strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\"> Travel to customer and contract manufacturer sites across Taiwan and the broader APAC region to support deployments, factory coordination, and troubleshooting during critical build phases. Capture operational insights from deployments and contribute improvements to TPM processes, documentation, and deployment frameworks. Share lessons learned with the global TPM team to improve scalability and consistency of deployments. Strong TPMs convert repeated operational friction into repeatable systems that improve execution quality.</span></li><li class=\"\"><strong>Physical Requirements: </strong>Please note, this is a hands-on deployment role. You will personally install and bring up Instrumental stations at customer factories, including unpacking and moving equipment, setting up hardware, connecting and configuring systems, and troubleshooting onsite. The role requires the ability to regularly lift and move equipment weighing up to 50 lbs.</li></ul><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\n Instrumental has become mission-critical for manufacturers building and scaling the next generation of AI infrastructure hardware.\nWe are seeking a \nTechnical Program Manager / Senior Technical Program Manager\n to join our Taiwan team and help drive deployment of Instrumental\u2019s AI\u2011powered manufacturing platform across Asia. In this role, you will operate at the intersection of \nmanufacturing operations, hardware deployment, and software integration\n. You will work closely with global electronics brands and their contract manufacturers to deploy Instrumental systems, integrate factory data pipelines, and ensure production data flows reliably into our platform.\nSuccessful candidates are strong executors who thrive in fast-moving environments, enjoy solving operational problems, and take pride in turning complex factory deployments into reliable systems. Ideal candidates enjoy working directly with factory teams and solving real manufacturing deployment challenges.\nQualifications\n3\u20137+ years of experience managing programs or technical projects within electronics manufacturing environments.\nExperience coordinating with contract manufacturers or factory engineering teams in high-volume manufacturing environments.\nFamiliarity with product build phases such as EVT, DVT, PVT, and production ramp, and how these phases impact factory operations.\nExperience coordinating deployment or integration of manufacturing systems, inspection equipment, testers, or factory automation systems.\nAbility to drive cross-functional execution across engineering teams, factory operations, and customer stakeholders.\nStrong communication skills in Mandarin and English, with the ability to collaborate effectively with global teams.\nPreferred Experience\nExperience working with large contract manufacturers (Foxconn, Flex, Pegatron, Wistron, etc.)\nExperience supporting MES / SFC integrations or manufacturing data systems\nExperience working with system integrators or deploying factory equipment\nExperience supporting NPI programs or factory ramp activities\nIdeal candidates may come from backgrounds such as manufacturing program management, NPI engineering, system integration project management, factory automation engineering, or manufacturing systems integration.\nResponsibilities:\nOwn Customer Deployments:\n Lead the execution of Instrumental deployments at customer factories and contract manufacturers. Manage deployment timelines from kickoff through system activation and ensure systems reach stable first data. Coordinate hardware installation, system configuration, and operational readiness with factory teams. Success is measured by reliable production data flowing from the factory environment into the Instrumental platform.\nCoordinate Cross-Functional Deployment Execution:\n Serve as the operational hub connecting customers, manufacturing partners, and Instrumental internal teams. Maintain deployment plans, track execution progress, and ensure stakeholders remain aligned on scope, timeline, and risks. Identify blockers early and drive resolution across engineering, operations, and customer teams. Maintain clear communication across organizations and time zones to sustain program momentum.\nManage Factory Integration & Operational Readiness:\n Ensure factories and contract manufacturers are prepared for successful system deployment and integration. Coordinate infrastructure readiness including space, power, networking, and production line availability. Support integration with factory systems such as MES/SFC and manufacturing data pipelines in collaboration with factory IT and system integrators. Validate that production data flows correctly into the Instrumental platform and troubleshoot issues when needed.\nSupport Customer Platform Adoption & Operational Success:\n Help customers successfully operationalize Instrumental systems once deployed. Provide platform training and operational guidance to factory teams and assist with troubleshooting when issues arise. Work with customer stakeholders to ensure the platform is integrated into manufacturing workflows and delivering actionable insights. Act as a trusted operational partner to customer teams during ramp and early adoption phases.\nTravel to Support Deployments & Improve TPM Operations:\n Travel to customer and contract manufacturer sites across Taiwan and the broader APAC region to support deployments, factory coordination, and troubleshooting during critical build phases. Capture operational insights from deployments and contribute improvements to TPM processes, documentation, and deployment frameworks. Share lessons learned with the global TPM team to improve scalability and consistency of deployments. Strong TPMs convert repeated operational friction into repeatable systems that improve execution quality.\nPhysical Requirements: \nPlease note, this is a hands-on deployment role. You will personally install and bring up Instrumental stations at customer factories, including unpacking and moving equipment, setting up hardware, connecting and configuring systems, and troubleshooting onsite. The role requires the ability to regularly lift and move equipment weighing up to 50 lbs.\nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-05-21T17:15:46.286Z","departments":[{"child_ids":[],"id":"456d0deba6a86c9585590550c797502d","name":"Operations","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-05-21T17:30:32.798Z","id":"am9icG9zdDrYdiz2zuINdxr283OLJqNo","internal_job_id":"am9iOr9_UvmjSC1duq1LM-7mG50","location":{"name":"Taiwan, Province of China - Remote"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOsYCLkqSGukWHQiB1EMZ0z8","location":{"name":"Taiwan, Province of China - Remote"},"name":"Taipei Area (Remote + Onsite at Factory)","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R77","title":"Senior Technical Program Manager - Taiwan","updated_at":"2026-09-08T16:57:33.869Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDpw1aJqZvWT3-NDIye3FtWr","content":"<div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Most senior mechanical engineers we talk to have hit the same wall: you've spent a decade getting great at one product category, and now every new project feels like a smaller version of the last one. You're ready for harder, more varied problems \u2014 but most senior IC roles just mean </span><em style=\"background-color: transparent; color: rgb(0, 0, 0);\">more</em><span style=\"background-color: transparent; color: rgb(0, 0, 0);\"> of the same thing, not different things.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">This role is the opposite.</strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\"> You won't spend years iterating on a single product \u2014 you'll work across a wide range of customer applications, from AI infrastructure and networking equipment to consumer electronics and defense, often several of them in the same month. Every project is a new engineering challenge, a new manufacturing floor, and a new problem that hasn't been solved yet at that company.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">As a Senior Solutions Design Engineer, you'll combine mechanical design, electronics manufacturing expertise, and direct customer collaboration to build custom hardware and software solutions that go straight into real production lines \u2014 not a slide deck, an actual station on an actual floor.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">And if you've ever considered an MBA or a more strategic track that still uses your technical depth</strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\"> \u2014 this role is a rare way to get there without leaving engineering. You'll own solutions end-to-end: scoping technical tradeoffs with customer engineering teams, making the case to their operations and business stakeholders, and seeing your design decisions show up in cost, yield, and throughput numbers. It's the closest thing to running your own technical consulting practice, backed by a team that's already solved half the problems you'll run into.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">About Instrumental:</strong></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">What You'll Do:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Architect customer manufacturing solutions.</strong><span style=\"background-color: transparent;\"> Partner directly with engineering, manufacturing, and operations teams to understand their production processes, technical requirements, and constraints. Translate that into end-to-end inspection solutions \u2014 figuring out where Instrumental stations belong in a line to maximize coverage, throughput, and business impact.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Lead technical customer engagements.</strong><span style=\"background-color: transparent;\"> Be the technical voice throughout the customer lifecycle, balancing cycle time, manufacturability, ergonomics, cost, and inspection coverage \u2014 while working closely with Sales, Product, Hardware, Software, and Customer Success.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Design production-ready hardware.</strong><span style=\"background-color: transparent;\"> Define the technical solution for each deployment: station placement, imaging strategy, mechanical fixtures, optics, lighting, and everything else that has to integrate seamlessly into a high-volume line.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Turn manufacturing data into decisions.</strong><span style=\"background-color: transparent;\"> Learn how customers use their own data \u2014 images, test results, BOMs, production records \u2014 and build that into solutions that improve visibility and speed up decisions on the floor.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">We're Looking For Someone Who Has:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">10+ years in mechanical design, manufacturing engineering, product design, automation, test equipment, or related disciplines</span></li><li class=\"\"><span style=\"background-color: transparent;\">Excellent communication skills and genuine enthusiasm for working directly with customers</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience on high-volume electronics or NPI manufacturing floors \u2014 you understand production workflows, line constraints, and what actually breaks going from NPI to mass production</span></li><li class=\"\"><span style=\"background-color: transparent;\">Strong CAD chops (SolidWorks, Creo, NX, or similar)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Real fluency in DFM, tolerance analysis, and mechanical design tradeoffs</span></li><li class=\"\"><span style=\"background-color: transparent;\">A builder's mindset \u2014 you'd rather solve an ambiguous problem than wait for a perfectly-scoped one</span></li><li class=\"\"><span style=\"background-color: transparent;\">Startup experience or a track record of driving initiatives independently (a plus)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Willingness to travel occasionally to customer sites</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Bonus Experience:</strong></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">We're especially excited to talk with engineers who've worked in:</span></div><ul><li class=\"\"><span style=\"background-color: transparent;\">High-volume consumer electronics</span></li><li class=\"\"><span style=\"background-color: transparent;\">Robotics or automation</span></li><li class=\"\"><span style=\"background-color: transparent;\">AI server or networking hardware</span></li><li class=\"\"><span style=\"background-color: transparent;\">Optical systems or machine vision</span></li></ul><div><br></div><div>We\u2019re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. </div><div><br></div><div>You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!</div><div><br></div><div>The following is a representative annual overall total compensation range for this position within the Bay Area: $188,000-$240,000. In addition, job level &amp; salary opportunity is evaluated through our interview process \u2013 we review experience, knowledge, skills, and abilities of each applicant.</div><div><br></div><div>Instrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.</div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Most senior mechanical engineers we talk to have hit the same wall: you've spent a decade getting great at one product category, and now every new project feels like a smaller version of the last one. You're ready for harder, more varied problems \u2014 but most senior IC roles just mean \nmore\n of the same thing, not different things.\nThis role is the opposite.\n You won't spend years iterating on a single product \u2014 you'll work across a wide range of customer applications, from AI infrastructure and networking equipment to consumer electronics and defense, often several of them in the same month. Every project is a new engineering challenge, a new manufacturing floor, and a new problem that hasn't been solved yet at that company.\nAs a Senior Solutions Design Engineer, you'll combine mechanical design, electronics manufacturing expertise, and direct customer collaboration to build custom hardware and software solutions that go straight into real production lines \u2014 not a slide deck, an actual station on an actual floor.\nAnd if you've ever considered an MBA or a more strategic track that still uses your technical depth\n \u2014 this role is a rare way to get there without leaving engineering. You'll own solutions end-to-end: scoping technical tradeoffs with customer engineering teams, making the case to their operations and business stakeholders, and seeing your design decisions show up in cost, yield, and throughput numbers. It's the closest thing to running your own technical consulting practice, backed by a team that's already solved half the problems you'll run into.\nAbout Instrumental:\nInstrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWhat You'll Do:\nArchitect customer manufacturing solutions.\n Partner directly with engineering, manufacturing, and operations teams to understand their production processes, technical requirements, and constraints. Translate that into end-to-end inspection solutions \u2014 figuring out where Instrumental stations belong in a line to maximize coverage, throughput, and business impact.\nLead technical customer engagements.\n Be the technical voice throughout the customer lifecycle, balancing cycle time, manufacturability, ergonomics, cost, and inspection coverage \u2014 while working closely with Sales, Product, Hardware, Software, and Customer Success.\nDesign production-ready hardware.\n Define the technical solution for each deployment: station placement, imaging strategy, mechanical fixtures, optics, lighting, and everything else that has to integrate seamlessly into a high-volume line.\nTurn manufacturing data into decisions.\n Learn how customers use their own data \u2014 images, test results, BOMs, production records \u2014 and build that into solutions that improve visibility and speed up decisions on the floor.\nWe're Looking For Someone Who Has:\n10+ years in mechanical design, manufacturing engineering, product design, automation, test equipment, or related disciplines\nExcellent communication skills and genuine enthusiasm for working directly with customers\nExperience on high-volume electronics or NPI manufacturing floors \u2014 you understand production workflows, line constraints, and what actually breaks going from NPI to mass production\nStrong CAD chops (SolidWorks, Creo, NX, or similar)\nReal fluency in DFM, tolerance analysis, and mechanical design tradeoffs\nA builder's mindset \u2014 you'd rather solve an ambiguous problem than wait for a perfectly-scoped one\nStartup experience or a track record of driving initiatives independently (a plus)\nWillingness to travel occasionally to customer sites\nBonus Experience:\nWe're especially excited to talk with engineers who've worked in:\nHigh-volume consumer electronics\nRobotics or automation\nAI server or networking hardware\nOptical systems or machine vision\nWe\u2019re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. \nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!\nThe following is a representative annual overall total compensation range for this position within the Bay Area: $188,000-$240,000. In addition, job level & salary opportunity is evaluated through our interview process \u2013 we review experience, knowledge, skills, and abilities of each applicant.\nInstrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-07-14T20:57:29.578Z","departments":[{"child_ids":[],"id":"11ff9f68afb6b8b5b8eda218d7c83a65","name":"Sales","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-07-14T20:57:35.586Z","id":"am9icG9zdDpw1aJqZvWT3-NDIye3FtWr","internal_job_id":"am9iOgSJ5fkW_7Jl8iH8t3M0Koo","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R52","title":"Senior Solutions Design Engineer ","updated_at":"2026-10-08T22:36:23.862Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDoUo9QPEdFERidjPoMQPqHT","content":"<div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">As a</span><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\"> Forward Deployed Engineer</strong><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">, you'll be embedded on-site at customer factory sites \u2014 not visiting, not consulting remotely, but physically there for the stretches it takes to see a mission through. You'll use Instrumental Solve and the data it surfaces to investigate manufacturing issues, but the real work starts after the finding: knowing the specific product's architecture and build flow well enough to know what actually changed, and knowing the specific people on the floor well enough to get something done about it. Data tells you where to look; it's what you know about the product and the people that gets something fixed.&nbsp;</span></div><div><br></div><div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">Beyond the investigation work, this role gives you something harder to find: a line that's genuinely yours to run. You'll make the calls \u2014 what to fix first, how to work with the customer, what \"done\" looks like \u2014 without waiting on sign-off or a pre-built roadmap. You'll be the person the customer turns to and trusts, with real room to shape how things go.</span></div><div><br></div><div><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\">About Instrumental:</strong></div><div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\">We\u2019re Looking for Someone Who:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">You have real, hands-on time on a factory or contract manufacturing floor \u2014 not adjacent to it, on it. You know how a build actually runs.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You can go deep enough on a specific product's architecture and build flow to recognize what changed and why \u2014 this matters more than general data fluency.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You know how to find the right owner for a finding \u2014 who can actually act on it, what they're measured on, and whether there's a real window to act. A well-supported finding sent to the wrong person still goes nowhere, and you know that going in.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You build real trust with the people on the floor and in engineering \u2014 not by reporting well, but by being present, credible, and useful over time.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You're comfortable being physically on-site, often for extended stretches. This is a majority-travel, factory-deployed role \u2014 not a headquarters seat.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You drive corrective action all the way to completion \u2014 you stay with a finding until it actually changes something measurable, not until it's handed off.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You thrive in ambiguity and take ownership without waiting for perfect instructions.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">What You\u2019ll Be Doing:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Own a Mission and Deliver on It.&nbsp;</strong><span style=\"background-color: transparent;\">In this role, you\u2019ll travel to customer factory sites, primarily in North America, with a specific, company-critical mission. Common missions may include setting up and integrating physical equipment and accelerating customer \u201ctime to value\u201d by hand-tuning Instrumental algorithms and software. You\u2019ll have support from our global team, but you\u2019ll be the engineer on the ground who will own mission success.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Build Relationships with Customer and Factory Stakeholders.&nbsp;</strong><span style=\"background-color: transparent;\">While onsite, you\u2019ll endeavor to understand and build rapport with the various stakeholders who are critical to Instrumental\u2019s success and pave the way for further adoption. You\u2019ll leverage these relationships to complete your missions quickly and effectively. You\u2019ll cement a strong technical and dependable reputation for yourself and Instrumental at large.&nbsp;</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Leverage Instrumental\u2019s Software to Drive Value.&nbsp;</strong><span style=\"background-color: transparent;\">You\u2019ll quickly become an expert in Instrumental\u2019s software and technology, including many non-customer-facing functionalities. This will enable you to quickly identify how to get the most performance out of the system \u2013 whether that\u2019s by making a physical tweak in the real-world, adding training labels, or replicating customer tests. You\u2019ll use your engineer\u2019s understanding of how our customer derive value to rapidly achieve results.</span></li></ul><div><br></div><div><span style=\"background-color: transparent;\">You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.</span></div><div><br></div><div><span style=\"background-color: transparent;\">Instrumental offers competitive, location-based compensation. The following is a representative annual base salary range across multiple levels: $116,000-$176,000.&nbsp;</span>This job is also eligible for variable compensation, and the job title at hire will be \"Field Deployed Engineer\".</div><div><br></div><div><span style=\"background-color: transparent;\">Job leveling and salary opportunity are evaluated through our interview process\u2014we review each applicant's experience, knowledge, skills, and abilities. Instrumental\u2019s benefits include: Health, Vision, Dental, Public Transit/Commuter Plans, and Parental Leave.</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"As a\n Forward Deployed Engineer\n, you'll be embedded on-site at customer factory sites \u2014 not visiting, not consulting remotely, but physically there for the stretches it takes to see a mission through. You'll use Instrumental Solve and the data it surfaces to investigate manufacturing issues, but the real work starts after the finding: knowing the specific product's architecture and build flow well enough to know what actually changed, and knowing the specific people on the floor well enough to get something done about it. Data tells you where to look; it's what you know about the product and the people that gets something fixed.\u00a0\nBeyond the investigation work, this role gives you something harder to find: a line that's genuinely yours to run. You'll make the calls \u2014 what to fix first, how to work with the customer, what \"done\" looks like \u2014 without waiting on sign-off or a pre-built roadmap. You'll be the person the customer turns to and trusts, with real room to shape how things go.\nAbout Instrumental:\nInstrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWe\u2019re Looking for Someone Who:\nYou have real, hands-on time on a factory or contract manufacturing floor \u2014 not adjacent to it, on it. You know how a build actually runs.\nYou can go deep enough on a specific product's architecture and build flow to recognize what changed and why \u2014 this matters more than general data fluency.\nYou know how to find the right owner for a finding \u2014 who can actually act on it, what they're measured on, and whether there's a real window to act. A well-supported finding sent to the wrong person still goes nowhere, and you know that going in.\nYou build real trust with the people on the floor and in engineering \u2014 not by reporting well, but by being present, credible, and useful over time.\nYou're comfortable being physically on-site, often for extended stretches. This is a majority-travel, factory-deployed role \u2014 not a headquarters seat.\nYou drive corrective action all the way to completion \u2014 you stay with a finding until it actually changes something measurable, not until it's handed off.\nYou thrive in ambiguity and take ownership without waiting for perfect instructions.\nWhat You\u2019ll Be Doing:\nOwn a Mission and Deliver on It.\u00a0\nIn this role, you\u2019ll travel to customer factory sites, primarily in North America, with a specific, company-critical mission. Common missions may include setting up and integrating physical equipment and accelerating customer \u201ctime to value\u201d by hand-tuning Instrumental algorithms and software. You\u2019ll have support from our global team, but you\u2019ll be the engineer on the ground who will own mission success.\nBuild Relationships with Customer and Factory Stakeholders.\u00a0\nWhile onsite, you\u2019ll endeavor to understand and build rapport with the various stakeholders who are critical to Instrumental\u2019s success and pave the way for further adoption. You\u2019ll leverage these relationships to complete your missions quickly and effectively. You\u2019ll cement a strong technical and dependable reputation for yourself and Instrumental at large.\u00a0\nLeverage Instrumental\u2019s Software to Drive Value.\u00a0\nYou\u2019ll quickly become an expert in Instrumental\u2019s software and technology, including many non-customer-facing functionalities. This will enable you to quickly identify how to get the most performance out of the system \u2013 whether that\u2019s by making a physical tweak in the real-world, adding training labels, or replicating customer tests. You\u2019ll use your engineer\u2019s understanding of how our customer derive value to rapidly achieve results.\nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description.\nInstrumental offers competitive, location-based compensation. The following is a representative annual base salary range across multiple levels: $116,000-$176,000.\u00a0\nThis job is also eligible for variable compensation, and the job title at hire will be \"Field Deployed Engineer\".\nJob leveling and salary opportunity are evaluated through our interview process\u2014we review each applicant's experience, knowledge, skills, and abilities. Instrumental\u2019s benefits include: Health, Vision, Dental, Public Transit/Commuter Plans, and Parental Leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-07-28T17:10:03.353Z","departments":[{"child_ids":[],"id":"d6e6cb19e3b9c02f89d6cd54cfa7c613","name":"Business","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-07-29T00:38:36.873Z","id":"am9icG9zdDoUo9QPEdFERidjPoMQPqHT","internal_job_id":"am9iOtKIl1QW4Yi5pQbV8UFiSNY","location":{"name":"Cincinnati, United States"},"location_type":"in_office","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOoZHoBv-zeIlVNUEhmFASfo","location":{"name":"Cincinnati, United States"},"name":"Cincinnati, OH","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R81","title":"Forward-Deployed Manufacturing Engineer","updated_at":"2026-09-01T21:53:25.613Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDoLtV7I8fsImcuSZU_7vvLH","content":"<div>Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</div><div><br></div><div><span style=\"background-color: transparent;\">The Instrumental platform collects, intelligently transforms, and contextually presents manufacturing data to technical end-users, enabling them to optimize their manufacturing process in real-time. Our core technology is proprietary ML algorithms, packaged in an accessible, user-centric user interface \u2013 we believe we must have both the best technology and the best access to that technology to win. </span></div><div><br></div><div><strong style=\"background-color: transparent;\">Requirements:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">5 or more years of DevOps or SRE experience deploying and operating commercial SaaS platforms on public cloud infrastructure, AWS preferred.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Expert knowledge with Linux, shell, containerization, Kubernetes, IaC (terraform preferred), monitoring, logging, and APM tools.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Proven ability to take initiative and drive impactful projects to completion efficiently and independently.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Comfort with ambiguity, pace, and frequent pivots inherent in a startup environment, with a track record of creating clarity for teams.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience introducing and integrating AI tools/processes into development and operation workflows.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Demonstrated skill in setting, iterating on, and measuring KPIs to ensure ongoing performance, reliability and efficiency.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Network/application security and compliance experience is a plus.</span></li></ul><div><br></div><div><strong>Who You Are:</strong></div><ul><li class=\"\"><strong>Dead serious about performance, scalability, and reliability (PSR):</strong> You care deeply about how systems behave in the real world and sweat the details around latency, uptime, and scale.</li><li class=\"\"><strong>Systems engineering &amp; infrastructure expertise:</strong> You\u2019ve spent real time building and running distributed systems and know your way around cloud infrastructure, networks, and operating systems.</li><li class=\"\"><strong>Automation, automation, automation:</strong> If something is repetitive or error-prone, your first instinct is to automate it and make it disappear.</li><li class=\"\"><strong>Operating in ambiguity &amp; high-growth environments:</strong> You\u2019re comfortable making good calls without perfect information and adapting as the system and company grow fast.</li><li class=\"\"><strong>Dependable, trustworthy:</strong> People trust you to own problems, show up when things are broken, and follow through.</li></ul><div><br></div><div><em style=\"background-color: transparent;\">This position requires access to items and data that are developed under U.S. government contracts and subject to dissemination controls that limit access to U.S. citizens only.</em></div><div><br></div><div><span style=\"background-color: transparent;\">We\u2019re a growing team that works collaboratively, is supportive of each other, and is highly energized by the opportunity for a large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!</span></div><div><br></div><div><span style=\"background-color: transparent;\">The following is a representative annual base salary range for this position within the Bay Area: $175,000-$205,000. </span>We consider candidates at multiple levels for this role. Job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.</div><div><br></div><div><span style=\"background-color: transparent;\">Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.&nbsp;</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to comply with company engineering, security, access control, and privacy policies, and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nThe Instrumental platform collects, intelligently transforms, and contextually presents manufacturing data to technical end-users, enabling them to optimize their manufacturing process in real-time. Our core technology is proprietary ML algorithms, packaged in an accessible, user-centric user interface \u2013 we believe we must have both the best technology and the best access to that technology to win. \nRequirements:\n5 or more years of DevOps or SRE experience deploying and operating commercial SaaS platforms on public cloud infrastructure, AWS preferred.\nExpert knowledge with Linux, shell, containerization, Kubernetes, IaC (terraform preferred), monitoring, logging, and APM tools.\nProven ability to take initiative and drive impactful projects to completion efficiently and independently.\nComfort with ambiguity, pace, and frequent pivots inherent in a startup environment, with a track record of creating clarity for teams.\nExperience introducing and integrating AI tools/processes into development and operation workflows.\nDemonstrated skill in setting, iterating on, and measuring KPIs to ensure ongoing performance, reliability and efficiency.\nNetwork/application security and compliance experience is a plus.\nWho You Are:\nDead serious about performance, scalability, and reliability (PSR):\n You care deeply about how systems behave in the real world and sweat the details around latency, uptime, and scale.\nSystems engineering & infrastructure expertise:\n You\u2019ve spent real time building and running distributed systems and know your way around cloud infrastructure, networks, and operating systems.\nAutomation, automation, automation:\n If something is repetitive or error-prone, your first instinct is to automate it and make it disappear.\nOperating in ambiguity & high-growth environments:\n You\u2019re comfortable making good calls without perfect information and adapting as the system and company grow fast.\nDependable, trustworthy:\n People trust you to own problems, show up when things are broken, and follow through.\nThis position requires access to items and data that are developed under U.S. government contracts and subject to dissemination controls that limit access to U.S. citizens only.\nWe\u2019re a growing team that works collaboratively, is supportive of each other, and is highly energized by the opportunity for a large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!\nThe following is a representative annual base salary range for this position within the Bay Area: $175,000-$205,000. \nWe consider candidates at multiple levels for this role. Job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.\nInstrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.\u00a0\nAt Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to comply with company engineering, security, access control, and privacy policies, and promptly report suspected security incidents or policy violations.","created_at":"2026-07-29T18:57:15.841Z","departments":[{"child_ids":[],"id":"ab0268fb8036a892dc341945cb7ae3be","name":"Engineering","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-07-29T21:00:11.011Z","id":"am9icG9zdDoLtV7I8fsImcuSZU_7vvLH","internal_job_id":"am9iOuVP28kJLUXh_lgNMzTVRqc","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R83","title":"Senior Site Reliability Engineer (SRE) ","updated_at":"2026-09-03T18:37:11.350Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDrf-kZwykoo0ttqDShbLkq9","content":"<div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">As a</span><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\"> Forward Deployed Engineer</strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">, you'll be embedded on-site at customer factory sites \u2014 not visiting, not consulting remotely, but physically there for the stretches it takes to see a mission through. You'll use Instrumental Solve and the data it surfaces to investigate manufacturing issues, but the real work starts after the finding: knowing the specific product's architecture and build flow well enough to know what actually changed, and knowing the specific people on the floor well enough to get something done about it. Data tells you where to look; it's what you know about the product and the people that gets something fixed.&nbsp;</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Beyond the investigation work, this role gives you something harder to find: a line that's genuinely yours to run. You'll make the calls \u2014 what to fix first, how to work with the customer, what \"done\" looks like \u2014 without waiting on sign-off or a pre-built roadmap. You'll be the person the customer turns to and trusts, with real room to shape how things go.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">About Instrumental:</strong></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">We\u2019re Looking for Someone Who:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">You have real, hands-on time on a factory or contract manufacturing floor \u2014 not adjacent to it, on it. You know how a build actually runs.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You can go deep enough on a specific product's architecture and build flow to recognize what changed and why \u2014 this matters more than general data fluency.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You know how to find the right owner for a finding \u2014 who can actually act on it, what they're measured on, and whether there's a real window to act. A well-supported finding sent to the wrong person still goes nowhere, and you know that going in.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You build real trust with the people on the floor and in engineering \u2014 not by reporting well, but by being present, credible, and useful over time.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You're comfortable being physically on-site, often for extended stretches. This is a majority-travel, factory-deployed role \u2014 not a headquarters seat.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You drive corrective action all the way to completion \u2014 you stay with a finding until it actually changes something measurable, not until it's handed off.</span></li><li class=\"\"><span style=\"background-color: transparent;\">You thrive in ambiguity and take ownership without waiting for perfect instructions.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">What You\u2019ll Be Doing:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Own a Mission and Deliver on It.</strong><span style=\"background-color: transparent;\"> You'll travel to customer factory sites, primarily in North America, with a specific, company-critical mission. Common missions may include setting up and integrating physical equipment and accelerating customer \"time to value\" by hand-tuning Instrumental algorithms and software. You'll have support from our global team, but you'll be the engineer on the ground who owns mission success. </span>You can expect to work onsite and travel to customer sites approximately 25% of the time. </li><li class=\"\"><strong style=\"background-color: transparent;\">Build Relationships with Customer and Factory Stakeholders.</strong><span style=\"background-color: transparent;\"> While onsite, you'll build real rapport with the people who determine whether a finding turns into action \u2014 learning who owns what, what they're accountable for, and how to work within that. You'll leverage those relationships to move quickly, and cement a strong, dependable reputation for yourself and Instrumental. </span></li><li class=\"\"><strong style=\"background-color: transparent;\">Investigate and Drive Root Cause to Resolution.</strong><span style=\"background-color: transparent;\"> You'll dig into ambiguous manufacturing questions, using your knowledge of the product's build flow alongside production and test data to form hypotheses and land on validated findings. You won't stop at the finding \u2014 you'll drive the corrective action through until it actually changes yield, throughput, or time-to-market.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Shape How Instrumental Delivers Solve at Scale.</strong><span style=\"background-color: transparent;\"> You'll partner with Product and Engineering on what you're seeing in the field \u2014 product gaps, repeatable patterns, workflow fixes \u2014 helping build the playbooks that make the next mission faster than the last.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">We are ideally looking for an individual fluent in Mandarin. </strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">We are open to all types of candidates however, Mandarin fluency will be very beneficial for work on our customer\u2019s manufacturing lines.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">We\u2019re a growing team that works collaboratively, supports each other, and is energized by having impact. We value passion and the ability to learn \u2013 you\u2019re encouraged to apply even if your experience doesn\u2019t match the job description precisely!</span></div><div><br></div><div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">The following is a representative annual base salary range for this position within the Bay Area: $140,000-$200,000 - </span>The posted salary range spans multiple levels, with compensation determined based on experience and level.<span style=\"color: rgb(0, 0, 0); background-color: transparent;\"> This position is also eligible for performance-based cash bonuses and growth-stage equity participation. In addition, job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.</span></div><div><br></div><div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.</span></div><div><br></div><div><span style=\"color: rgb(0, 0, 0);\"><span class=\"ql-cursor\">\ufeff</span>At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"As a\n Forward Deployed Engineer\n, you'll be embedded on-site at customer factory sites \u2014 not visiting, not consulting remotely, but physically there for the stretches it takes to see a mission through. You'll use Instrumental Solve and the data it surfaces to investigate manufacturing issues, but the real work starts after the finding: knowing the specific product's architecture and build flow well enough to know what actually changed, and knowing the specific people on the floor well enough to get something done about it. Data tells you where to look; it's what you know about the product and the people that gets something fixed.\u00a0\nBeyond the investigation work, this role gives you something harder to find: a line that's genuinely yours to run. You'll make the calls \u2014 what to fix first, how to work with the customer, what \"done\" looks like \u2014 without waiting on sign-off or a pre-built roadmap. You'll be the person the customer turns to and trusts, with real room to shape how things go.\nAbout Instrumental:\nInstrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWe\u2019re Looking for Someone Who:\nYou have real, hands-on time on a factory or contract manufacturing floor \u2014 not adjacent to it, on it. You know how a build actually runs.\nYou can go deep enough on a specific product's architecture and build flow to recognize what changed and why \u2014 this matters more than general data fluency.\nYou know how to find the right owner for a finding \u2014 who can actually act on it, what they're measured on, and whether there's a real window to act. A well-supported finding sent to the wrong person still goes nowhere, and you know that going in.\nYou build real trust with the people on the floor and in engineering \u2014 not by reporting well, but by being present, credible, and useful over time.\nYou're comfortable being physically on-site, often for extended stretches. This is a majority-travel, factory-deployed role \u2014 not a headquarters seat.\nYou drive corrective action all the way to completion \u2014 you stay with a finding until it actually changes something measurable, not until it's handed off.\nYou thrive in ambiguity and take ownership without waiting for perfect instructions.\nWhat You\u2019ll Be Doing:\nOwn a Mission and Deliver on It.\n You'll travel to customer factory sites, primarily in North America, with a specific, company-critical mission. Common missions may include setting up and integrating physical equipment and accelerating customer \"time to value\" by hand-tuning Instrumental algorithms and software. You'll have support from our global team, but you'll be the engineer on the ground who owns mission success. \nYou can expect to work onsite and travel to customer sites approximately 25% of the time. \nBuild Relationships with Customer and Factory Stakeholders.\n While onsite, you'll build real rapport with the people who determine whether a finding turns into action \u2014 learning who owns what, what they're accountable for, and how to work within that. You'll leverage those relationships to move quickly, and cement a strong, dependable reputation for yourself and Instrumental. \nInvestigate and Drive Root Cause to Resolution.\n You'll dig into ambiguous manufacturing questions, using your knowledge of the product's build flow alongside production and test data to form hypotheses and land on validated findings. You won't stop at the finding \u2014 you'll drive the corrective action through until it actually changes yield, throughput, or time-to-market.\nShape How Instrumental Delivers Solve at Scale.\n You'll partner with Product and Engineering on what you're seeing in the field \u2014 product gaps, repeatable patterns, workflow fixes \u2014 helping build the playbooks that make the next mission faster than the last.\nWe are ideally looking for an individual fluent in Mandarin. \nWe are open to all types of candidates however, Mandarin fluency will be very beneficial for work on our customer\u2019s manufacturing lines.\nWe\u2019re a growing team that works collaboratively, supports each other, and is energized by having impact. We value passion and the ability to learn \u2013 you\u2019re encouraged to apply even if your experience doesn\u2019t match the job description precisely!\nThe following is a representative annual base salary range for this position within the Bay Area: $140,000-$200,000 - \nThe posted salary range spans multiple levels, with compensation determined based on experience and level.\n This position is also eligible for performance-based cash bonuses and growth-stage equity participation. In addition, job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.\nInstrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.\n\ufeff\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-08-14T18:00:39.001Z","departments":[{"child_ids":[],"id":"d6e6cb19e3b9c02f89d6cd54cfa7c613","name":"Business","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-08-14T18:01:26.017Z","id":"am9icG9zdDrf-kZwykoo0ttqDShbLkq9","internal_job_id":"am9iOgpFoswCRpZDDfYQRiH8PiI","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R74","title":"Forward Deployed Manufacturing Engineer","updated_at":"2026-08-24T21:56:59.265Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDqBDVGdtctV2nJMJEvxO0zQ","content":"<div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">The Instrumental platform collects, intelligently transforms, and contextually presents manufacturing data to technical end-users, enabling them to optimize their manufacturing process in real-time. Our core technology is proprietary ML algorithms, packaged in an accessible, user-centric user interface\u2014we believe we must have both the best technology and the best access to that technology to win.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">As a </span><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Site Reliability Engineer</strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">, you\u2019ll operate, improve, and scale our AWS-based SaaS platform. You\u2019ll combine hands-on production operations with engineering, focusing on reliability, automation, observability, and operational excellence. You\u2019ll participate in a bi-weekly on-call rotation, but the goal isn\u2019t simply to keep systems running\u2014it\u2019s to continuously engineer away the operational complexity that comes with scaling our platform and customer base.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Requirements:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">3\u20134 years of experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering supporting production SaaS environments.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Strong hands-on experience with AWS, including EC2, VPC, IAM, RDS, ECS, and S3.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience managing infrastructure using Terraform or other Infrastructure as Code technologies.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar platforms.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Strong experience with monitoring and observability tools, preferably Datadog, including dashboards, alerting, logging, and APM.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience with Docker and Kubernetes.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Scripting experience with Python and/or Bash.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience supporting production environments through an on-call rotation, including incident response and root cause analysis.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Proven ability to take ownership of production issues and drive them through investigation, remediation, and long-term resolution.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Who You Are:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Dead serious about performance, scalability, and reliability (PSR):</strong><span style=\"background-color: transparent;\"> You care deeply about how systems behave in the real world and continuously look for ways to make them more reliable, scalable, observable, and supportable.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Automation, automation, automation:</strong><span style=\"background-color: transparent;\"> If something is repetitive, manual, or error-prone, your first instinct is to automate it and make it disappear.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">An engineer at heart:</strong><span style=\"background-color: transparent;\"> You don\u2019t want to repeatedly fight the same fires. You look for the underlying cause and build durable engineering solutions that reduce operational toil and technical debt.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Strong systems thinker:</strong><span style=\"background-color: transparent;\"> You understand how infrastructure, applications, networks, deployments, monitoring, and people interact\u2014and can troubleshoot complex production issues across those boundaries.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Collaborative and reliable:</strong><span style=\"background-color: transparent;\"> You partner closely with software engineers to make services production-ready, improve operational workflows, and build reliability into systems before they become problems.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Comfortable with growth and ambiguity:</strong><span style=\"background-color: transparent;\"> You\u2019re comfortable making good decisions without perfect information and adapting as the platform, customer base, and company scale quickly.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Nice to Have:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">Experience working in a high-growth B2B SaaS environment.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience implementing SRE practices such as SLIs, SLOs, and error budgets.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience building internal tooling and automation to eliminate operational toil.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience supporting multi-region AWS environments.</span></li><li class=\"\"><span style=\"background-color: transparent;\">AWS cost optimization or FinOps experience.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Network, application security, and compliance experience.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience introducing AI tools or processes into engineering and operational workflows.</span></li></ul><div><br></div><div><em style=\"background-color: transparent;\">This position requires access to items and data that are developed under U.S. government contracts and subject to dissemination controls that limit access to U.S. citizens only.</em></div><div><br></div><div><span style=\"background-color: transparent;\">We\u2019re a growing team that works collaboratively, is supportive of each other, and is highly energized by the opportunity for a large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!</span></div><div><br></div><div><span style=\"background-color: transparent;\">The following is a representative annual base salary range for this position within the Bay Area: $140,000-$165,000. </span>Job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.</div><div><br></div><div><span style=\"background-color: transparent;\">Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.&nbsp;</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to comply with company engineering, security, access control, and privacy policies, and promptly report suspected security incidents or policy violations.</span></div><div><br></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nThe Instrumental platform collects, intelligently transforms, and contextually presents manufacturing data to technical end-users, enabling them to optimize their manufacturing process in real-time. Our core technology is proprietary ML algorithms, packaged in an accessible, user-centric user interface\u2014we believe we must have both the best technology and the best access to that technology to win.\nAs a \nSite Reliability Engineer\n, you\u2019ll operate, improve, and scale our AWS-based SaaS platform. You\u2019ll combine hands-on production operations with engineering, focusing on reliability, automation, observability, and operational excellence. You\u2019ll participate in a bi-weekly on-call rotation, but the goal isn\u2019t simply to keep systems running\u2014it\u2019s to continuously engineer away the operational complexity that comes with scaling our platform and customer base.\nRequirements:\n3\u20134 years of experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering supporting production SaaS environments.\nStrong hands-on experience with AWS, including EC2, VPC, IAM, RDS, ECS, and S3.\nExperience managing infrastructure using Terraform or other Infrastructure as Code technologies.\nExperience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar platforms.\nStrong experience with monitoring and observability tools, preferably Datadog, including dashboards, alerting, logging, and APM.\nExperience with Docker and Kubernetes.\nScripting experience with Python and/or Bash.\nExperience supporting production environments through an on-call rotation, including incident response and root cause analysis.\nProven ability to take ownership of production issues and drive them through investigation, remediation, and long-term resolution.\nWho You Are:\nDead serious about performance, scalability, and reliability (PSR):\n You care deeply about how systems behave in the real world and continuously look for ways to make them more reliable, scalable, observable, and supportable.\nAutomation, automation, automation:\n If something is repetitive, manual, or error-prone, your first instinct is to automate it and make it disappear.\nAn engineer at heart:\n You don\u2019t want to repeatedly fight the same fires. You look for the underlying cause and build durable engineering solutions that reduce operational toil and technical debt.\nStrong systems thinker:\n You understand how infrastructure, applications, networks, deployments, monitoring, and people interact\u2014and can troubleshoot complex production issues across those boundaries.\nCollaborative and reliable:\n You partner closely with software engineers to make services production-ready, improve operational workflows, and build reliability into systems before they become problems.\nComfortable with growth and ambiguity:\n You\u2019re comfortable making good decisions without perfect information and adapting as the platform, customer base, and company scale quickly.\nNice to Have:\nExperience working in a high-growth B2B SaaS environment.\nExperience implementing SRE practices such as SLIs, SLOs, and error budgets.\nExperience building internal tooling and automation to eliminate operational toil.\nExperience supporting multi-region AWS environments.\nAWS cost optimization or FinOps experience.\nNetwork, application security, and compliance experience.\nExperience introducing AI tools or processes into engineering and operational workflows.\nThis position requires access to items and data that are developed under U.S. government contracts and subject to dissemination controls that limit access to U.S. citizens only.\nWe\u2019re a growing team that works collaboratively, is supportive of each other, and is highly energized by the opportunity for a large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!\nThe following is a representative annual base salary range for this position within the Bay Area: $140,000-$165,000. \nJob level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.\nInstrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.\u00a0\nAt Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to comply with company engineering, security, access control, and privacy policies, and promptly report suspected security incidents or policy violations.","created_at":"2026-09-03T18:36:21.965Z","departments":[{"child_ids":[],"id":"ab0268fb8036a892dc341945cb7ae3be","name":"Engineering","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-09-03T18:36:28.345Z","id":"am9icG9zdDqBDVGdtctV2nJMJEvxO0zQ","internal_job_id":"am9iOuVP28kJLUXh_lgNMzTVRqc","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R83","title":"Site Reliability Engineer","updated_at":"2026-09-03T18:37:55.382Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDoR4InutFakaI3PFY03XwhM","content":"<div><span style=\"background-color: transparent;\">Most senior mechanical engineers we talk to have hit the same wall: you've spent a decade getting great at one product category, and now every new project feels like a smaller version of the last one. You're ready for harder, more varied problems \u2014 but most senior IC roles just mean </span><em style=\"background-color: transparent;\">more</em><span style=\"background-color: transparent;\"> of the same thing, not different things.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">This role is the opposite.</strong><span style=\"background-color: transparent;\"> You won't spend years iterating on a single product \u2014 you'll work across a wide range of customer applications, from AI infrastructure and networking equipment to consumer electronics and defense, often several of them in the same month. Every project is a new engineering challenge, a new manufacturing floor, and a new problem that hasn't been solved yet at that company.</span></div><div><br></div><div><span style=\"background-color: transparent;\">As a Principal Solutions Design Engineer, you'll combine mechanical design, electronics manufacturing expertise, and direct customer collaboration to build custom hardware and software solutions that go straight into real production lines \u2014 not a slide deck, an actual station on an actual floor.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">And if you've ever considered an MBA or a more strategic track that still uses your technical depth</strong><span style=\"background-color: transparent;\"> \u2014 this role is a rare way to get there without leaving engineering. You'll own solutions end-to-end: scoping technical tradeoffs with customer engineering teams, making the case to their operations and business stakeholders, and seeing your design decisions show up in cost, yield, and throughput numbers. It's the closest thing to running your own technical consulting practice, backed by a team that's already solved half the problems you'll run into.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">About Instrumental:</strong></div><div><span style=\"background-color: transparent;\">Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">What You'll Do:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Architect customer manufacturing solutions.</strong><span style=\"background-color: transparent;\"> Partner directly with engineering, manufacturing, and operations teams to understand their production processes, technical requirements, and constraints. Translate that into end-to-end inspection solutions \u2014 figuring out where Instrumental stations belong in a line to maximize coverage, throughput, and business impact.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Lead technical customer engagements.</strong><span style=\"background-color: transparent;\"> Be the technical voice throughout the customer lifecycle, balancing cycle time, manufacturability, ergonomics, cost, and inspection coverage \u2014 while working closely with Sales, Product, Hardware, Software, and Customer Success.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Design production-ready hardware.</strong><span style=\"background-color: transparent;\"> Define the technical solution for each deployment: station placement, imaging strategy, mechanical fixtures, optics, lighting, and everything else that has to integrate seamlessly into a high-volume line.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Turn manufacturing data into decisions.</strong><span style=\"background-color: transparent;\"> Learn how customers use their own data \u2014 images, test results, BOMs, production records \u2014 and build that into solutions that improve visibility and speed up decisions on the floor.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">We're Looking For Someone Who Has:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">15+ years in mechanical design, manufacturing engineering, product design, automation, test equipment, or related disciplines</span></li><li class=\"\"><span style=\"background-color: transparent;\">Excellent communication skills and genuine enthusiasm for working directly with customers</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience on high-volume electronics or NPI manufacturing floors \u2014 you understand production workflows, line constraints, and what actually breaks going from NPI to mass production</span></li><li class=\"\"><span style=\"background-color: transparent;\">Strong CAD chops (SolidWorks, Creo, NX, or similar)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Real fluency in DFM, tolerance analysis, and mechanical design tradeoffs</span></li><li class=\"\"><span style=\"background-color: transparent;\">A builder's mindset \u2014 you'd rather solve an ambiguous problem than wait for a perfectly-scoped one</span></li><li class=\"\"><span style=\"background-color: transparent;\">Startup experience or a track record of driving initiatives independently (a plus)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Willingness to travel occasionally to customer sites</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">Bonus Experience:</strong></div><div><span style=\"background-color: transparent;\">We're especially excited to talk with engineers who've worked in:</span></div><ul><li class=\"\"><span style=\"background-color: transparent;\">High-volume consumer electronics</span></li><li class=\"\"><span style=\"background-color: transparent;\">Robotics or automation</span></li><li class=\"\"><span style=\"background-color: transparent;\">AI server or networking hardware</span></li><li class=\"\"><span style=\"background-color: transparent;\">Optical systems or machine vision</span></li></ul><div><br></div><div>We\u2019re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn.</div><div><br></div><div>You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!</div><div><br></div><div>The following is a representative annual overall total compensation range for this position within the Bay Area: $210,000-$300,000. In addition, job level &amp; salary opportunity is evaluated through our interview process \u2013 we review experience, knowledge, skills, and abilities of each applicant.</div><div><br></div><div>Instrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.</div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Most senior mechanical engineers we talk to have hit the same wall: you've spent a decade getting great at one product category, and now every new project feels like a smaller version of the last one. You're ready for harder, more varied problems \u2014 but most senior IC roles just mean \nmore\n of the same thing, not different things.\nThis role is the opposite.\n You won't spend years iterating on a single product \u2014 you'll work across a wide range of customer applications, from AI infrastructure and networking equipment to consumer electronics and defense, often several of them in the same month. Every project is a new engineering challenge, a new manufacturing floor, and a new problem that hasn't been solved yet at that company.\nAs a Principal Solutions Design Engineer, you'll combine mechanical design, electronics manufacturing expertise, and direct customer collaboration to build custom hardware and software solutions that go straight into real production lines \u2014 not a slide deck, an actual station on an actual floor.\nAnd if you've ever considered an MBA or a more strategic track that still uses your technical depth\n \u2014 this role is a rare way to get there without leaving engineering. You'll own solutions end-to-end: scoping technical tradeoffs with customer engineering teams, making the case to their operations and business stakeholders, and seeing your design decisions show up in cost, yield, and throughput numbers. It's the closest thing to running your own technical consulting practice, backed by a team that's already solved half the problems you'll run into.\nAbout Instrumental:\nInstrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWhat You'll Do:\nArchitect customer manufacturing solutions.\n Partner directly with engineering, manufacturing, and operations teams to understand their production processes, technical requirements, and constraints. Translate that into end-to-end inspection solutions \u2014 figuring out where Instrumental stations belong in a line to maximize coverage, throughput, and business impact.\nLead technical customer engagements.\n Be the technical voice throughout the customer lifecycle, balancing cycle time, manufacturability, ergonomics, cost, and inspection coverage \u2014 while working closely with Sales, Product, Hardware, Software, and Customer Success.\nDesign production-ready hardware.\n Define the technical solution for each deployment: station placement, imaging strategy, mechanical fixtures, optics, lighting, and everything else that has to integrate seamlessly into a high-volume line.\nTurn manufacturing data into decisions.\n Learn how customers use their own data \u2014 images, test results, BOMs, production records \u2014 and build that into solutions that improve visibility and speed up decisions on the floor.\nWe're Looking For Someone Who Has:\n15+ years in mechanical design, manufacturing engineering, product design, automation, test equipment, or related disciplines\nExcellent communication skills and genuine enthusiasm for working directly with customers\nExperience on high-volume electronics or NPI manufacturing floors \u2014 you understand production workflows, line constraints, and what actually breaks going from NPI to mass production\nStrong CAD chops (SolidWorks, Creo, NX, or similar)\nReal fluency in DFM, tolerance analysis, and mechanical design tradeoffs\nA builder's mindset \u2014 you'd rather solve an ambiguous problem than wait for a perfectly-scoped one\nStartup experience or a track record of driving initiatives independently (a plus)\nWillingness to travel occasionally to customer sites\nBonus Experience:\nWe're especially excited to talk with engineers who've worked in:\nHigh-volume consumer electronics\nRobotics or automation\nAI server or networking hardware\nOptical systems or machine vision\nWe\u2019re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn.\nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!\nThe following is a representative annual overall total compensation range for this position within the Bay Area: $210,000-$300,000. In addition, job level & salary opportunity is evaluated through our interview process \u2013 we review experience, knowledge, skills, and abilities of each applicant.\nInstrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-09-08T22:10:35.354Z","departments":[{"child_ids":[],"id":"11ff9f68afb6b8b5b8eda218d7c83a65","name":"Sales","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-09-08T22:12:33.104Z","id":"am9icG9zdDoR4InutFakaI3PFY03XwhM","internal_job_id":"am9iOgSJ5fkW_7Jl8iH8t3M0Koo","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R52","title":"Principal Solutions Design Engineer","updated_at":"2026-10-09T17:05:02.203Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDpzesMuchuHL3I19WeSLKRh","content":"<div><span style=\"background-color: transparent;\">Instrumental transacts with some of the most admired electronics companies in the world. Our Manufacturing Acceleration Platform leverages signals generated from global factories, performance data, and deep contextual understanding to identify opportunities for and deliver improved yield and higher throughput. NVIDIA, Meta, and L3Harris rely on Instrumental to accelerate new product development and scale their manufacturing. We\u2019re growing rapidly and looking to mature our commercial operations.</span></div><div><br></div><div><span style=\"background-color: transparent;\">We\u2019re seeking a business-savvy Senior Commercial Manager to partner with our revenue function to own commercial transactions end-to-end. From deal desk to legal review and redlines, to commercial and legal negotiation, and execution \u2013 this role has a direct and consequential impact on Instrumental\u2019s growth. You\u2019ll build the process and run the ship, earning decision-making authority as you ramp up on the intricacies of our product, pricing, and legal needs.</span></div><div><br></div><h4><strong style=\"background-color: transparent;\">What You\u2019ll Be Doing:</strong></h4><ul><li class=\"\"><strong style=\"background-color: transparent;\">Run Deal Desk</strong><span style=\"background-color: transparent;\">: Leverage deep product knowledge and business savvy to partner with account executives (AEs) on quotes, discounting, and nonstandard arrangements.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Manage contract negotiations</strong><span style=\"background-color: transparent;\">: Own NDAs, MSAs, and Order Forms alongside the AE.&nbsp; Balance your direct work with outside counsel to protect the company with the startup pragmatism that \u201ctime kills all deals\u201d. Ruthlessly prioritize which issues must be resolved and plot a strategic path to get there in the negotiation. Operate with growing authority over time, based on contract playbooks that you build and maintain.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">End-to-end transaction management</strong><span style=\"background-color: transparent;\">: Own customer procurement onboarding, agreement execution, PO collection and reconciliation, and the handoff Finance needs to invoice on time.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Build the function while building the business</strong><span style=\"background-color: transparent;\">: You will bring your expertise and combine it with real experience in the trenches with our finance and revenue teams to establish negotiation playbooks, approval thresholds, templates, workflows, and automation that enable scale.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Expanding scope: </strong><span style=\"background-color: transparent;\">Over time, this role will expand into revenue or broader operations based on the person\u2019s strengths and the needs of the business. We\u2019re looking for someone with the range to grow with the complexity of the company.</span></li></ul><div><span style=\"background-color: transparent;\"><span class=\"ql-cursor\">\ufeff</span></span></div><h4><strong style=\"background-color: transparent;\">We\u2019re Looking for Someone Who:</strong></h4><ul><li class=\"\"><span style=\"background-color: transparent;\">Has demonstrated success in at least one startup owning all or a portion of these key responsibilities \u2013 and is explicitly </span><em style=\"background-color: transparent;\">only</em><span style=\"background-color: transparent;\"> seeking small company opportunities.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Has direct experience independently owning contract negotiations as the \u201csmall fish\u201d. Most of our customers are Fortune 50 companies \u2013 we have to adapt our terms and needs to their paper. You are someone who has successfully \u201cfound a way\u201d to achieve comfortable resolutions for all parties while maintaining deal momentum and speed. As a bonus, you also have insider experience at a large tech company, and understand how they think about legal negotiations and risk.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Has demonstrated their ability to sponge up product intricacies that impact deal terms, data rights, and information security. Bonus: experience with EAR/ITAR and other export provisions.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Loves working on a mission-driven, fast-paced team with smart and engaged teammates and embodies Instrumental\u2019s operating principle of \u201cWhy not today?\u201d</span></li></ul><div><br></div><div><span style=\"background-color: transparent;\">We\u2019re a growing team that works collaboratively, supports each other, and is energized by having impact. We value passion and the ability to learn \u2013 you\u2019re encouraged to apply even if your experience doesn\u2019t match the job description precisely!</span></div><div><br></div><div><span style=\"background-color: transparent;\">The following is a representative annual base salary range for this position within the Bay Area: $209,000 - $235,000, plus bonus. In addition, job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.</span></div><div><br></div><div><span style=\"background-color: transparent;\">Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.</span></div><div><br></div><div>At Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to handle sensitive employee, financial, and company information in accordance with company security, confidentiality, and privacy policies, and promptly report suspected security incidents or policy violations.</div>","content_plain":"Instrumental transacts with some of the most admired electronics companies in the world. Our Manufacturing Acceleration Platform leverages signals generated from global factories, performance data, and deep contextual understanding to identify opportunities for and deliver improved yield and higher throughput. NVIDIA, Meta, and L3Harris rely on Instrumental to accelerate new product development and scale their manufacturing. We\u2019re growing rapidly and looking to mature our commercial operations.\nWe\u2019re seeking a business-savvy Senior Commercial Manager to partner with our revenue function to own commercial transactions end-to-end. From deal desk to legal review and redlines, to commercial and legal negotiation, and execution \u2013 this role has a direct and consequential impact on Instrumental\u2019s growth. You\u2019ll build the process and run the ship, earning decision-making authority as you ramp up on the intricacies of our product, pricing, and legal needs.\nWhat You\u2019ll Be Doing:\nRun Deal Desk\n: Leverage deep product knowledge and business savvy to partner with account executives (AEs) on quotes, discounting, and nonstandard arrangements.\nManage contract negotiations\n: Own NDAs, MSAs, and Order Forms alongside the AE.\u00a0 Balance your direct work with outside counsel to protect the company with the startup pragmatism that \u201ctime kills all deals\u201d. Ruthlessly prioritize which issues must be resolved and plot a strategic path to get there in the negotiation. Operate with growing authority over time, based on contract playbooks that you build and maintain.\nEnd-to-end transaction management\n: Own customer procurement onboarding, agreement execution, PO collection and reconciliation, and the handoff Finance needs to invoice on time.\nBuild the function while building the business\n: You will bring your expertise and combine it with real experience in the trenches with our finance and revenue teams to establish negotiation playbooks, approval thresholds, templates, workflows, and automation that enable scale.\nExpanding scope: \nOver time, this role will expand into revenue or broader operations based on the person\u2019s strengths and the needs of the business. We\u2019re looking for someone with the range to grow with the complexity of the company.\n\ufeff\nWe\u2019re Looking for Someone Who:\nHas demonstrated success in at least one startup owning all or a portion of these key responsibilities \u2013 and is explicitly \nonly\n seeking small company opportunities.\nHas direct experience independently owning contract negotiations as the \u201csmall fish\u201d. Most of our customers are Fortune 50 companies \u2013 we have to adapt our terms and needs to their paper. You are someone who has successfully \u201cfound a way\u201d to achieve comfortable resolutions for all parties while maintaining deal momentum and speed. As a bonus, you also have insider experience at a large tech company, and understand how they think about legal negotiations and risk.\nHas demonstrated their ability to sponge up product intricacies that impact deal terms, data rights, and information security. Bonus: experience with EAR/ITAR and other export provisions.\nLoves working on a mission-driven, fast-paced team with smart and engaged teammates and embodies Instrumental\u2019s operating principle of \u201cWhy not today?\u201d\nWe\u2019re a growing team that works collaboratively, supports each other, and is energized by having impact. We value passion and the ability to learn \u2013 you\u2019re encouraged to apply even if your experience doesn\u2019t match the job description precisely!\nThe following is a representative annual base salary range for this position within the Bay Area: $209,000 - $235,000, plus bonus. In addition, job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.\nInstrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to handle sensitive employee, financial, and company information in accordance with company security, confidentiality, and privacy policies, and promptly report suspected security incidents or policy violations.","created_at":"2026-09-11T20:53:36.757Z","departments":[{"child_ids":[],"id":"c482980d384a9d0e7bc39e1140270870","name":"Finance","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-09-11T20:57:49.727Z","id":"am9icG9zdDpzesMuchuHL3I19WeSLKRh","internal_job_id":"am9iOt648ACI3F7JyWhYsbIYirg","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R85","title":"Senior Commercial Manager (Deal Desk & Contracts)","updated_at":"2026-09-11T20:57:49.727Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDq9QTMkl-U4m5BzZ9QfbmKn","content":"<div><span style=\"background-color: transparent; color: rgb(11, 11, 11);\">Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">We are looking for an Account Manager who loves hardware engineering and electronics manufacturing, and gets genuine satisfaction from going deeper with a customer over time \u2014 becoming the person their engineering and ops leaders call first, and using that trust to open doors to new plants, new business units, and new budget.&nbsp;</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">A Note on this Role: </strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">This is not a \"wind down from AE\" job. If you're looking for a quieter seat after carrying a new-business quota, this isn't it. Our Account Managers prospect, hunt, and build pipeline inside their book with the same intensity as our AEs \u2014 the difference is where you're hunting, not how hard. You're not managing a renewal; you're expanding a footprint. Some of our fastest-growing accounts are also home to some of the most important AI compute buildouts on the planet, and there's a lot of white space left to win.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">We're Looking For Someone Who:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">Has 8+ years of quota-carrying B2B sales or account expansion experience, with a track record of consistently exceeding $1M+ in expansion or new-business bookings within an existing book of business.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Is a self-starter with startup experience who treats their account list the way an AE treats a territory: you map the org, find the unaddressed problems, and go create the next deal rather than waiting for the customer to ask.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Has experience selling or working with manufacturing data, digital transformation, analytics, and/or verticalized AI to technical buyers \u2014 ideally in high-tech electronics, industrial electronics, automotive Tier 2/3s, or aerospace &amp; defense.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Has an engineering background and is genuinely technical \u2014 able to go deep on manufacturing processes and data with customers' engineering teams, not just their business stakeholders.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Can build credibility with C-suite executives and founders \u2014 not just access, trust. You're comfortable in the room with technical VPs and CEOs alike, and people want you back in the room.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Takes critical feedback and internal pushback without getting defensive. Our best partners with customers are enjoyable to work with because they stay curious under pressure instead of protecting their own position.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Has experience navigating complex, multi-stakeholder sales cycles involving procurement, security, and legal \u2014 expansion deals inside a large account can be just as political as a new logo.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Is familiar with MEDDPIC, Jolt, or similar enterprise sales methodologies.</span></li><li class=\"\"><span style=\"background-color: transparent;\">Prefers to get in front of customers face-to-face and is willing to travel to do so.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">What You'll Be Doing:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Owning and growing a portfolio of our largest enterprise accounts</strong><span style=\"background-color: transparent;\"> \u2014 you are accountable for the expansion pipeline in your book the same way an AE is accountable for their new-logo pipeline.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Prospecting inside the account</strong><span style=\"background-color: transparent;\">: identifying new plants, business units, use cases, and stakeholders who don't yet know what Instrumental can do for them.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Becoming the trusted advisor</strong><span style=\"background-color: transparent;\"> to technical leaders and executives \u2014 including founders and C-suite at some of the most sophisticated manufacturers in the world \u2014 so that when they have a new problem, they think of you first.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Leading discovery on net-new problems inside a known account</strong><span style=\"background-color: transparent;\">, and building the business case and ROI story that justifies expansion spend.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Navigating renewal, expansion, and multi-year deal structures</strong><span style=\"background-color: transparent;\"> alongside procurement, finance, and legal on both sides.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Selling as a team</strong><span style=\"background-color: transparent;\">: partnering closely with Solutions Architects, Customer Success, TPMs, and Product to make sure the customer sees continuous value \u2014 and that value shows up in your pipeline.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Representing the voice of the customer internally</strong><span style=\"background-color: transparent;\">, especially where growth is being blocked by product gaps, delivery issues, or unresolved friction \u2014 and doing so constructively.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Helping win our AI compute business</strong><span style=\"background-color: transparent;\"> \u2014 one of the most exciting and fastest-moving corners of this industry \u2014 inside accounts that are already building the infrastructure of the AI era.</span></li></ul><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">We're a growing team that works collaboratively, supports each other, and is energized by having impact. We value passion and the ability to learn \u2014 you're encouraged to apply even if your experience doesn't match the job description precisely.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">The following is a representative annual OTE per year within the Bay Area: $334k \u2013 $396k. Job level and salary opportunities are evaluated through our interview process \u2014 we review the experience, knowledge, skills, and abilities of each applicant.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWe are looking for an Account Manager who loves hardware engineering and electronics manufacturing, and gets genuine satisfaction from going deeper with a customer over time \u2014 becoming the person their engineering and ops leaders call first, and using that trust to open doors to new plants, new business units, and new budget.\u00a0\nA Note on this Role: \nThis is not a \"wind down from AE\" job. If you're looking for a quieter seat after carrying a new-business quota, this isn't it. Our Account Managers prospect, hunt, and build pipeline inside their book with the same intensity as our AEs \u2014 the difference is where you're hunting, not how hard. You're not managing a renewal; you're expanding a footprint. Some of our fastest-growing accounts are also home to some of the most important AI compute buildouts on the planet, and there's a lot of white space left to win.\nWe're Looking For Someone Who:\nHas 8+ years of quota-carrying B2B sales or account expansion experience, with a track record of consistently exceeding $1M+ in expansion or new-business bookings within an existing book of business.\nIs a self-starter with startup experience who treats their account list the way an AE treats a territory: you map the org, find the unaddressed problems, and go create the next deal rather than waiting for the customer to ask.\nHas experience selling or working with manufacturing data, digital transformation, analytics, and/or verticalized AI to technical buyers \u2014 ideally in high-tech electronics, industrial electronics, automotive Tier 2/3s, or aerospace & defense.\nHas an engineering background and is genuinely technical \u2014 able to go deep on manufacturing processes and data with customers' engineering teams, not just their business stakeholders.\nCan build credibility with C-suite executives and founders \u2014 not just access, trust. You're comfortable in the room with technical VPs and CEOs alike, and people want you back in the room.\nTakes critical feedback and internal pushback without getting defensive. Our best partners with customers are enjoyable to work with because they stay curious under pressure instead of protecting their own position.\nHas experience navigating complex, multi-stakeholder sales cycles involving procurement, security, and legal \u2014 expansion deals inside a large account can be just as political as a new logo.\nIs familiar with MEDDPIC, Jolt, or similar enterprise sales methodologies.\nPrefers to get in front of customers face-to-face and is willing to travel to do so.\nWhat You'll Be Doing:\nOwning and growing a portfolio of our largest enterprise accounts\n \u2014 you are accountable for the expansion pipeline in your book the same way an AE is accountable for their new-logo pipeline.\nProspecting inside the account\n: identifying new plants, business units, use cases, and stakeholders who don't yet know what Instrumental can do for them.\nBecoming the trusted advisor\n to technical leaders and executives \u2014 including founders and C-suite at some of the most sophisticated manufacturers in the world \u2014 so that when they have a new problem, they think of you first.\nLeading discovery on net-new problems inside a known account\n, and building the business case and ROI story that justifies expansion spend.\nNavigating renewal, expansion, and multi-year deal structures\n alongside procurement, finance, and legal on both sides.\nSelling as a team\n: partnering closely with Solutions Architects, Customer Success, TPMs, and Product to make sure the customer sees continuous value \u2014 and that value shows up in your pipeline.\nRepresenting the voice of the customer internally\n, especially where growth is being blocked by product gaps, delivery issues, or unresolved friction \u2014 and doing so constructively.\nHelping win our AI compute business\n \u2014 one of the most exciting and fastest-moving corners of this industry \u2014 inside accounts that are already building the infrastructure of the AI era.\nWe're a growing team that works collaboratively, supports each other, and is energized by having impact. We value passion and the ability to learn \u2014 you're encouraged to apply even if your experience doesn't match the job description precisely.\nThe following is a representative annual OTE per year within the Bay Area: $334k \u2013 $396k. Job level and salary opportunities are evaluated through our interview process \u2014 we review the experience, knowledge, skills, and abilities of each applicant.\nInstrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-09-16T20:45:01.745Z","departments":[{"child_ids":[],"id":"11ff9f68afb6b8b5b8eda218d7c83a65","name":"Sales","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-09-16T20:47:11.406Z","id":"am9icG9zdDq9QTMkl-U4m5BzZ9QfbmKn","internal_job_id":"am9iOjVrEob55K6Ccx-gY1ZtMfQ","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R86","title":"Account Manager, Enterprise Accounts","updated_at":"2026-09-16T20:47:11.406Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDpVu583zeDLyGccjhD2wdjK","content":"<div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Instrumental builds technology that enables electronics manufacturing to improve itself. Our Manufacturing Acceleration Platform combines factory signals, performance data, and deep context to improve yield and throughput. NVIDIA, Meta, and L3Harris rely on Instrumental to accelerate product development and scale manufacturing. Our customers represent 80% of the AI infrastructure market, building the PCBAs, trays, and racks used in AI datacenters.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">Our customers are engineers solving difficult problems in how physical products are built. Earning their trust takes close relationships, technical depth, and products whose recommendations withstand scrutiny. As a </span><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Senior AI Product Manager</strong><span style=\"background-color: transparent; color: rgb(0, 0, 0);\"> at Instrumental, you will work directly with these engineers to understand their workflow, turn their expertise into product capabilities, and measure the value those capabilities deliver. Instrumental\u2019s product spans AI software, vision hardware, and forward-deployed services \u2013 and your solutions will integrate all three to deliver outcomes to customer manufacturing lines.</span></div><div><br></div><div><span style=\"background-color: transparent; color: rgb(0, 0, 0);\">AI changes how we do that work. Customer discovery, design, and building happen together. As building gets easier, choosing what to focus on, defining what good looks like, and learning from real use is the only thing that matters. You\u2019ll develop and leverage deep customer expertise, and collaborate extensively with our own customer-facing teams, internal experts, design, and engineering to deliver. We evaluate ourselves on building the right product, fast and well.</span></div><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">What You'll Do:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Know the customer:</strong><span style=\"background-color: transparent;\"> Investigate workflows, equipment, data, and constraints with customer engineers; incorporate your learnings into your prioritization and storytelling. Travel up to 30%.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Deliver on business objectives: </strong><span style=\"background-color: transparent;\">Set clear targets for product performance, market fit and value, and consistently drive towards them.&nbsp;</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Work in public:</strong><span style=\"background-color: transparent;\"> Make priorities, trade-offs, success criteria, roadmaps, and decisions visible across the organization.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Prototype and simplify:</strong><span style=\"background-color: transparent;\"> Prototype with AI and run field trials. Test assumptions, reduce complexity, and deliver useful improvements quickly.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Define quality and trust:</strong><span style=\"background-color: transparent;\"> Build evals and context with domain experts, check automated judgments against theirs, and validate under real operating conditions. Design how users verify, correct, and recover from outputs, including when human approval is required.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Enable independent creation:</strong><span style=\"background-color: transparent;\"> Build reusable guidance and product-work harnesses with clear decision boundaries and maintenance ownership. Turn field learning into repeatable capabilities.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Follow through:</strong><span style=\"background-color: transparent;\"> Track outcomes, resolve deployment barriers with the relevant teams, and turn failures into tested improvements. Close the loop with contributors.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent; color: rgb(0, 0, 0);\">Requirements:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Real zero-to-one experience:</strong><span style=\"background-color: transparent;\"> 5+ years of hands-on product management or founder experience at an early- or mid-stage startup with significant ownership of a product offering. You have real startup DNA and thrive in high-risk, uncertain environments.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Radical attention on the customer.</strong><span style=\"background-color: transparent;\"> Every PM knows they </span><em style=\"background-color: transparent;\">should</em><span style=\"background-color: transparent;\"> spend time with customers, but we only want to talk to those who carve out 20%+ time week after week to make customers a core part of their product practice.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Trusted by technical customers: </strong><span style=\"background-color: transparent;\">demonstrated ability to earn the trust</span><strong style=\"background-color: transparent;\"> </strong><span style=\"background-color: transparent;\">of technical customer stakeholders. Manufacturing or industrial AI experience is not required because you\u2019ve shown you can quickly learn unfamiliar domains.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Relentless about data.</strong><span style=\"background-color: transparent;\"> Demonstrated ability to understand complex customer datasets. The core of Instrumental is manufacturing data from some of the world\u2019s most complex devices \u2013 you are a whiz with spreadsheet spelunking, basic statistics, and database queries.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Proven product taste</strong><span style=\"background-color: transparent;\">. In the AI Era, taste and human-centric storytelling is in short supply. You love AI tools but reject AI slop in favor of thoughtful, sound judgment to drive product prioritization and build conviction.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Leading edge AI fluency. </strong><span style=\"background-color: transparent;\">You\u2019re constantly evolving your product practice to incorporate new tooling and the new ways of working they enable. You operate at the frontier of AI-driven collaboration and productivity, and help everyone on your team make better decisions, understand customers, and do useful work.</span></li></ul><div><br></div><div><span style=\"background-color: transparent;\">We\u2019re a growing team that works collaboratively, is supportive of each other, and is highly energized by the opportunity for a large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!</span></div><div><br></div><div><span style=\"background-color: transparent;\">The following is a representative annual base salary range for this position within the Bay Area: $174,000-$227,000. </span>We consider candidates at multiple levels for this role. Job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.</div><div><br></div><div><span style=\"background-color: transparent;\">Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.&nbsp;</span></div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to comply with company engineering, security, access control, and privacy policies, and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Instrumental builds technology that enables electronics manufacturing to improve itself. Our Manufacturing Acceleration Platform combines factory signals, performance data, and deep context to improve yield and throughput. NVIDIA, Meta, and L3Harris rely on Instrumental to accelerate product development and scale manufacturing. Our customers represent 80% of the AI infrastructure market, building the PCBAs, trays, and racks used in AI datacenters.\nOur customers are engineers solving difficult problems in how physical products are built. Earning their trust takes close relationships, technical depth, and products whose recommendations withstand scrutiny. As a \nSenior AI Product Manager\n at Instrumental, you will work directly with these engineers to understand their workflow, turn their expertise into product capabilities, and measure the value those capabilities deliver. Instrumental\u2019s product spans AI software, vision hardware, and forward-deployed services \u2013 and your solutions will integrate all three to deliver outcomes to customer manufacturing lines.\nAI changes how we do that work. Customer discovery, design, and building happen together. As building gets easier, choosing what to focus on, defining what good looks like, and learning from real use is the only thing that matters. You\u2019ll develop and leverage deep customer expertise, and collaborate extensively with our own customer-facing teams, internal experts, design, and engineering to deliver. We evaluate ourselves on building the right product, fast and well.\nWhat You'll Do:\nKnow the customer:\n Investigate workflows, equipment, data, and constraints with customer engineers; incorporate your learnings into your prioritization and storytelling. Travel up to 30%.\nDeliver on business objectives: \nSet clear targets for product performance, market fit and value, and consistently drive towards them.\u00a0\nWork in public:\n Make priorities, trade-offs, success criteria, roadmaps, and decisions visible across the organization.\nPrototype and simplify:\n Prototype with AI and run field trials. Test assumptions, reduce complexity, and deliver useful improvements quickly.\nDefine quality and trust:\n Build evals and context with domain experts, check automated judgments against theirs, and validate under real operating conditions. Design how users verify, correct, and recover from outputs, including when human approval is required.\nEnable independent creation:\n Build reusable guidance and product-work harnesses with clear decision boundaries and maintenance ownership. Turn field learning into repeatable capabilities.\nFollow through:\n Track outcomes, resolve deployment barriers with the relevant teams, and turn failures into tested improvements. Close the loop with contributors.\nRequirements:\nReal zero-to-one experience:\n 5+ years of hands-on product management or founder experience at an early- or mid-stage startup with significant ownership of a product offering. You have real startup DNA and thrive in high-risk, uncertain environments.\nRadical attention on the customer.\n Every PM knows they \nshould\n spend time with customers, but we only want to talk to those who carve out 20%+ time week after week to make customers a core part of their product practice.\nTrusted by technical customers: \ndemonstrated ability to earn the trust\n \nof technical customer stakeholders. Manufacturing or industrial AI experience is not required because you\u2019ve shown you can quickly learn unfamiliar domains.\nRelentless about data.\n Demonstrated ability to understand complex customer datasets. The core of Instrumental is manufacturing data from some of the world\u2019s most complex devices \u2013 you are a whiz with spreadsheet spelunking, basic statistics, and database queries.\nProven product taste\n. In the AI Era, taste and human-centric storytelling is in short supply. You love AI tools but reject AI slop in favor of thoughtful, sound judgment to drive product prioritization and build conviction.\nLeading edge AI fluency. \nYou\u2019re constantly evolving your product practice to incorporate new tooling and the new ways of working they enable. You operate at the frontier of AI-driven collaboration and productivity, and help everyone on your team make better decisions, understand customers, and do useful work.\nWe\u2019re a growing team that works collaboratively, is supportive of each other, and is highly energized by the opportunity for a large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!\nThe following is a representative annual base salary range for this position within the Bay Area: $174,000-$227,000. \nWe consider candidates at multiple levels for this role. Job level and salary opportunities are evaluated through our interview process \u2013 we review the experience, knowledge, skills, and abilities of each applicant.\nInstrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.\u00a0\nAt Instrumental, protecting company and customer information is a shared responsibility. Employees are expected to comply with company engineering, security, access control, and privacy policies, and promptly report suspected security incidents or policy violations.","created_at":"2026-10-02T02:11:28.617Z","departments":[{"child_ids":[],"id":"deb10517653c255364175796ace3553f","name":"Product","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-10-02T17:16:41.474Z","id":"am9icG9zdDpVu583zeDLyGccjhD2wdjK","internal_job_id":"am9iOkDoJEMFd7uE6Qvz5s78bJ8","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R87","title":"Senior Product Manager","updated_at":"2026-10-09T19:38:16.204Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDotuDbcfV1WRqSa4oGtDXRY","content":"<div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">Most senior mechanical engineers we talk to have hit the same wall: you've spent a decade getting great at one product category, and now every new project feels like a smaller version of the last one. You're ready for harder, more varied problems \u2014 but most senior IC roles just mean </span><em style=\"color: rgb(0, 0, 0); background-color: transparent;\">more</em><span style=\"color: rgb(0, 0, 0); background-color: transparent;\"> of the same thing, not different things.</span></div><div><br></div><div><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\">This role is the opposite.</strong><span style=\"color: rgb(0, 0, 0); background-color: transparent;\"> You won't spend years iterating on a single product \u2014 you'll work across a wide range of customer applications, from AI infrastructure and networking equipment to consumer electronics and defense, often several of them in the same month. Every project is a new engineering challenge, a new manufacturing floor, and a new problem that hasn't been solved yet at that company.</span></div><div><br></div><div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">As a Senior Manufacturing Solutions Engineer, you'll combine mechanical design, electronics manufacturing expertise, and direct customer collaboration to build custom hardware and software solutions that go straight into real production lines \u2014 not a slide deck, an actual station on an actual floor.</span></div><div><br></div><div><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\">And if you've ever considered an MBA or a more strategic track that still uses your technical depth</strong><span style=\"color: rgb(0, 0, 0); background-color: transparent;\"> \u2014 this role is a rare way to get there without leaving engineering. You'll own solutions end-to-end: scoping technical tradeoffs with customer engineering teams, making the case to their operations and business stakeholders, and seeing your design decisions show up in cost, yield, and throughput numbers. It's the closest thing to running your own technical consulting practice, backed by a team that's already solved half the problems you'll run into.</span></div><div><br></div><div><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\">About Instrumental:</strong></div><div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\">What You'll Do:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Architect customer manufacturing solutions.</strong><span style=\"background-color: transparent;\"> Partner directly with engineering, manufacturing, and operations teams to understand their production processes, technical requirements, and constraints. Translate that into end-to-end inspection solutions \u2014 figuring out where Instrumental stations belong in a line to maximize coverage, throughput, and business impact.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Lead technical customer engagements.</strong><span style=\"background-color: transparent;\"> Be the technical voice throughout the customer lifecycle, balancing cycle time, manufacturability, ergonomics, cost, and inspection coverage \u2014 while working closely with Sales, Product, Hardware, Software, and Customer Success.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Design production-ready hardware.</strong><span style=\"background-color: transparent;\"> Define the technical solution for each deployment: station placement, imaging strategy, mechanical fixtures, optics, lighting, and everything else that has to integrate seamlessly into a high-volume line.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Turn manufacturing data into decisions.</strong><span style=\"background-color: transparent;\"> Learn how customers use their own data \u2014 images, test results, BOMs, production records \u2014 and build that into solutions that improve visibility and speed up decisions on the floor.</span></li></ul><div><br></div><div><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\">We're Looking For Someone Who Has:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">10+ years in mechanical design, manufacturing engineering, product design, automation, test equipment, or related disciplines</span></li><li class=\"\"><span style=\"background-color: transparent;\">Excellent communication skills and genuine enthusiasm for working directly with customers</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience on high-volume electronics or NPI manufacturing floors \u2014 you understand production workflows, line constraints, and what actually breaks going from NPI to mass production</span></li><li class=\"\"><span style=\"background-color: transparent;\">Strong CAD chops (SolidWorks, Creo, NX, or similar)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Real fluency in DFM, tolerance analysis, and mechanical design tradeoffs</span></li><li class=\"\"><span style=\"background-color: transparent;\">A builder's mindset \u2014 you'd rather solve an ambiguous problem than wait for a perfectly-scoped one</span></li><li class=\"\"><span style=\"background-color: transparent;\">Startup experience or a track record of driving initiatives independently (a plus)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Willingness to travel occasionally to customer sites</span></li></ul><div><br></div><div><strong style=\"color: rgb(0, 0, 0); background-color: transparent;\">Bonus Experience:</strong></div><div><span style=\"color: rgb(0, 0, 0); background-color: transparent;\">We're especially excited to talk with engineers who've worked in:</span></div><ul><li class=\"\"><span style=\"background-color: transparent;\">High-volume consumer electronics</span></li><li class=\"\"><span style=\"background-color: transparent;\">Robotics or automation</span></li><li class=\"\"><span style=\"background-color: transparent;\">AI server or networking hardware</span></li><li class=\"\"><span style=\"background-color: transparent;\">Optical systems or machine vision</span></li></ul><div><br></div><div>We\u2019re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. </div><div><br></div><div>You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!</div><div><br></div><div>The following is a representative annual overall total compensation range for this position within the Bay Area: $188,000-$240,000. In addition, job level &amp; salary opportunity is evaluated through our interview process \u2013 we review experience, knowledge, skills, and abilities of each applicant.</div><div><br></div><div>Instrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.</div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Most senior mechanical engineers we talk to have hit the same wall: you've spent a decade getting great at one product category, and now every new project feels like a smaller version of the last one. You're ready for harder, more varied problems \u2014 but most senior IC roles just mean \nmore\n of the same thing, not different things.\nThis role is the opposite.\n You won't spend years iterating on a single product \u2014 you'll work across a wide range of customer applications, from AI infrastructure and networking equipment to consumer electronics and defense, often several of them in the same month. Every project is a new engineering challenge, a new manufacturing floor, and a new problem that hasn't been solved yet at that company.\nAs a Senior Manufacturing Solutions Engineer, you'll combine mechanical design, electronics manufacturing expertise, and direct customer collaboration to build custom hardware and software solutions that go straight into real production lines \u2014 not a slide deck, an actual station on an actual floor.\nAnd if you've ever considered an MBA or a more strategic track that still uses your technical depth\n \u2014 this role is a rare way to get there without leaving engineering. You'll own solutions end-to-end: scoping technical tradeoffs with customer engineering teams, making the case to their operations and business stakeholders, and seeing your design decisions show up in cost, yield, and throughput numbers. It's the closest thing to running your own technical consulting practice, backed by a team that's already solved half the problems you'll run into.\nAbout Instrumental:\nInstrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWhat You'll Do:\nArchitect customer manufacturing solutions.\n Partner directly with engineering, manufacturing, and operations teams to understand their production processes, technical requirements, and constraints. Translate that into end-to-end inspection solutions \u2014 figuring out where Instrumental stations belong in a line to maximize coverage, throughput, and business impact.\nLead technical customer engagements.\n Be the technical voice throughout the customer lifecycle, balancing cycle time, manufacturability, ergonomics, cost, and inspection coverage \u2014 while working closely with Sales, Product, Hardware, Software, and Customer Success.\nDesign production-ready hardware.\n Define the technical solution for each deployment: station placement, imaging strategy, mechanical fixtures, optics, lighting, and everything else that has to integrate seamlessly into a high-volume line.\nTurn manufacturing data into decisions.\n Learn how customers use their own data \u2014 images, test results, BOMs, production records \u2014 and build that into solutions that improve visibility and speed up decisions on the floor.\nWe're Looking For Someone Who Has:\n10+ years in mechanical design, manufacturing engineering, product design, automation, test equipment, or related disciplines\nExcellent communication skills and genuine enthusiasm for working directly with customers\nExperience on high-volume electronics or NPI manufacturing floors \u2014 you understand production workflows, line constraints, and what actually breaks going from NPI to mass production\nStrong CAD chops (SolidWorks, Creo, NX, or similar)\nReal fluency in DFM, tolerance analysis, and mechanical design tradeoffs\nA builder's mindset \u2014 you'd rather solve an ambiguous problem than wait for a perfectly-scoped one\nStartup experience or a track record of driving initiatives independently (a plus)\nWillingness to travel occasionally to customer sites\nBonus Experience:\nWe're especially excited to talk with engineers who've worked in:\nHigh-volume consumer electronics\nRobotics or automation\nAI server or networking hardware\nOptical systems or machine vision\nWe\u2019re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn. \nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!\nThe following is a representative annual overall total compensation range for this position within the Bay Area: $188,000-$240,000. In addition, job level & salary opportunity is evaluated through our interview process \u2013 we review experience, knowledge, skills, and abilities of each applicant.\nInstrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-10-09T17:04:28.622Z","departments":[{"child_ids":[],"id":"11ff9f68afb6b8b5b8eda218d7c83a65","name":"Sales","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-10-09T17:04:33.258Z","id":"am9icG9zdDotuDbcfV1WRqSa4oGtDXRY","internal_job_id":"am9iOgSJ5fkW_7Jl8iH8t3M0Koo","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R52","title":"Sr. Manufacturing Solutions Engineer","updated_at":"2026-10-09T17:04:33.258Z"},{"absolute_url":"https://jobs.gem.com/instrumental-inc-/am9icG9zdDob0qSSw99ZkCBGMm0M0Hqr","content":"<div><span style=\"background-color: transparent;\">Most senior mechanical engineers we talk to have hit the same wall: you've spent a decade getting great at one product category, and now every new project feels like a smaller version of the last one. You're ready for harder, more varied problems \u2014 but most senior IC roles just mean </span><em style=\"background-color: transparent;\">more</em><span style=\"background-color: transparent;\"> of the same thing, not different things.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">This role is the opposite.</strong><span style=\"background-color: transparent;\"> You won't spend years iterating on a single product \u2014 you'll work across a wide range of customer applications, from AI infrastructure and networking equipment to consumer electronics and defense, often several of them in the same month. Every project is a new engineering challenge, a new manufacturing floor, and a new problem that hasn't been solved yet at that company.</span></div><div><br></div><div><span style=\"background-color: transparent;\">As a Principal Manufacturing Solutions Engineer, you'll combine mechanical design, electronics manufacturing expertise, and direct customer collaboration to build custom hardware and software solutions that go straight into real production lines \u2014 not a slide deck, an actual station on an actual floor.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">And if you've ever considered an MBA or a more strategic track that still uses your technical depth</strong><span style=\"background-color: transparent;\"> \u2014 this role is a rare way to get there without leaving engineering. You'll own solutions end-to-end: scoping technical tradeoffs with customer engineering teams, making the case to their operations and business stakeholders, and seeing your design decisions show up in cost, yield, and throughput numbers. It's the closest thing to running your own technical consulting practice, backed by a team that's already solved half the problems you'll run into.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">About Instrumental:</strong></div><div><span style=\"background-color: transparent;\">Instrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.</span></div><div><br></div><div><strong style=\"background-color: transparent;\">What You'll Do:</strong></div><ul><li class=\"\"><strong style=\"background-color: transparent;\">Architect customer manufacturing solutions.</strong><span style=\"background-color: transparent;\"> Partner directly with engineering, manufacturing, and operations teams to understand their production processes, technical requirements, and constraints. Translate that into end-to-end inspection solutions \u2014 figuring out where Instrumental stations belong in a line to maximize coverage, throughput, and business impact.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Lead technical customer engagements.</strong><span style=\"background-color: transparent;\"> Be the technical voice throughout the customer lifecycle, balancing cycle time, manufacturability, ergonomics, cost, and inspection coverage \u2014 while working closely with Sales, Product, Hardware, Software, and Customer Success.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Design production-ready hardware.</strong><span style=\"background-color: transparent;\"> Define the technical solution for each deployment: station placement, imaging strategy, mechanical fixtures, optics, lighting, and everything else that has to integrate seamlessly into a high-volume line.</span></li><li class=\"\"><strong style=\"background-color: transparent;\">Turn manufacturing data into decisions.</strong><span style=\"background-color: transparent;\"> Learn how customers use their own data \u2014 images, test results, BOMs, production records \u2014 and build that into solutions that improve visibility and speed up decisions on the floor.</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">We're Looking For Someone Who Has:</strong></div><ul><li class=\"\"><span style=\"background-color: transparent;\">15+ years in mechanical design, manufacturing engineering, product design, automation, test equipment, or related disciplines</span></li><li class=\"\"><span style=\"background-color: transparent;\">Excellent communication skills and genuine enthusiasm for working directly with customers</span></li><li class=\"\"><span style=\"background-color: transparent;\">Experience on high-volume electronics or NPI manufacturing floors \u2014 you understand production workflows, line constraints, and what actually breaks going from NPI to mass production</span></li><li class=\"\"><span style=\"background-color: transparent;\">Strong CAD chops (SolidWorks, Creo, NX, or similar)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Real fluency in DFM, tolerance analysis, and mechanical design tradeoffs</span></li><li class=\"\"><span style=\"background-color: transparent;\">A builder's mindset \u2014 you'd rather solve an ambiguous problem than wait for a perfectly-scoped one</span></li><li class=\"\"><span style=\"background-color: transparent;\">Startup experience or a track record of driving initiatives independently (a plus)</span></li><li class=\"\"><span style=\"background-color: transparent;\">Willingness to travel occasionally to customer sites</span></li></ul><div><br></div><div><strong style=\"background-color: transparent;\">Bonus Experience:</strong></div><div><span style=\"background-color: transparent;\">We're especially excited to talk with engineers who've worked in:</span></div><ul><li class=\"\"><span style=\"background-color: transparent;\">High-volume consumer electronics</span></li><li class=\"\"><span style=\"background-color: transparent;\">Robotics or automation</span></li><li class=\"\"><span style=\"background-color: transparent;\">AI server or networking hardware</span></li><li class=\"\"><span style=\"background-color: transparent;\">Optical systems or machine vision</span></li></ul><div><br></div><div>We\u2019re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn.</div><div><br></div><div>You\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!</div><div><br></div><div>The following is a representative annual overall total compensation range for this position within the Bay Area: $210,000-$300,000. In addition, job level &amp; salary opportunity is evaluated through our interview process \u2013 we review experience, knowledge, skills, and abilities of each applicant.</div><div><br></div><div>Instrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.</div><div><br></div><div><span style=\"background-color: transparent;\">At Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.</span></div>","content_plain":"Most senior mechanical engineers we talk to have hit the same wall: you've spent a decade getting great at one product category, and now every new project feels like a smaller version of the last one. You're ready for harder, more varied problems \u2014 but most senior IC roles just mean \nmore\n of the same thing, not different things.\nThis role is the opposite.\n You won't spend years iterating on a single product \u2014 you'll work across a wide range of customer applications, from AI infrastructure and networking equipment to consumer electronics and defense, often several of them in the same month. Every project is a new engineering challenge, a new manufacturing floor, and a new problem that hasn't been solved yet at that company.\nAs a Principal Manufacturing Solutions Engineer, you'll combine mechanical design, electronics manufacturing expertise, and direct customer collaboration to build custom hardware and software solutions that go straight into real production lines \u2014 not a slide deck, an actual station on an actual floor.\nAnd if you've ever considered an MBA or a more strategic track that still uses your technical depth\n \u2014 this role is a rare way to get there without leaving engineering. You'll own solutions end-to-end: scoping technical tradeoffs with customer engineering teams, making the case to their operations and business stakeholders, and seeing your design decisions show up in cost, yield, and throughput numbers. It's the closest thing to running your own technical consulting practice, backed by a team that's already solved half the problems you'll run into.\nAbout Instrumental:\nInstrumental builds the manufacturing acceleration platform behind the world\u2019s most complex electronics. We capture digital exhaust and engineering context from assembly lines\u2014images, test logs, BOM data, performance, repair cycles\u2014and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.\nWhat You'll Do:\nArchitect customer manufacturing solutions.\n Partner directly with engineering, manufacturing, and operations teams to understand their production processes, technical requirements, and constraints. Translate that into end-to-end inspection solutions \u2014 figuring out where Instrumental stations belong in a line to maximize coverage, throughput, and business impact.\nLead technical customer engagements.\n Be the technical voice throughout the customer lifecycle, balancing cycle time, manufacturability, ergonomics, cost, and inspection coverage \u2014 while working closely with Sales, Product, Hardware, Software, and Customer Success.\nDesign production-ready hardware.\n Define the technical solution for each deployment: station placement, imaging strategy, mechanical fixtures, optics, lighting, and everything else that has to integrate seamlessly into a high-volume line.\nTurn manufacturing data into decisions.\n Learn how customers use their own data \u2014 images, test results, BOMs, production records \u2014 and build that into solutions that improve visibility and speed up decisions on the floor.\nWe're Looking For Someone Who Has:\n15+ years in mechanical design, manufacturing engineering, product design, automation, test equipment, or related disciplines\nExcellent communication skills and genuine enthusiasm for working directly with customers\nExperience on high-volume electronics or NPI manufacturing floors \u2014 you understand production workflows, line constraints, and what actually breaks going from NPI to mass production\nStrong CAD chops (SolidWorks, Creo, NX, or similar)\nReal fluency in DFM, tolerance analysis, and mechanical design tradeoffs\nA builder's mindset \u2014 you'd rather solve an ambiguous problem than wait for a perfectly-scoped one\nStartup experience or a track record of driving initiatives independently (a plus)\nWillingness to travel occasionally to customer sites\nBonus Experience:\nWe're especially excited to talk with engineers who've worked in:\nHigh-volume consumer electronics\nRobotics or automation\nAI server or networking hardware\nOptical systems or machine vision\nWe\u2019re a growing team that consistently works collaboratively, is supportive of each other, and is highly energized by the opportunity for large impact. We actively work to promote an inclusive environment, valuing passion and the ability to learn.\nYou\u2019re encouraged to apply even if your experience doesn\u2019t precisely match the job description!\nThe following is a representative annual overall total compensation range for this position within the Bay Area: $210,000-$300,000. In addition, job level & salary opportunity is evaluated through our interview process \u2013 we review experience, knowledge, skills, and abilities of each applicant.\nInstrumental is very proud to offer a highly-rated variety of benefits including: Health, Vision, Dental, Public Transit/Commuter Plans, and Maternity/Paternity Leave.\nAt Instrumental, protecting company and customer information is a shared responsibility. All employees are expected to comply with company security and privacy policies and promptly report suspected security incidents or policy violations.","created_at":"2026-10-09T17:05:34.578Z","departments":[{"child_ids":[],"id":"11ff9f68afb6b8b5b8eda218d7c83a65","name":"Sales","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-10-09T17:05:39.020Z","id":"am9icG9zdDob0qSSw99ZkCBGMm0M0Hqr","internal_job_id":"am9iOgSJ5fkW_7Jl8iH8t3M0Koo","location":{"name":"Palo Alto, United States"},"location_type":"hybrid","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"10fbb99cd40d6d6a95b413836ff8818f","location":{"name":"Palo Alto, United States"},"name":"Palo Alto, CA","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R52","title":"Principal Manufacturing Solutions Engineer","updated_at":"2026-10-09T17:05:39.020Z"}]
