[{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDp7Wa9a8qp9k9sbpQqz6-e_","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the role</h2><div><br></div><div>Quo\u2019s teams power key systems that help thousands of businesses communicate better. As a Staff Backend Engineer, you will own the technical strategy for how we design, build, and operate features across the product. You\u2019ll partner closely with leaders across engineering, product, and security to translate ambitious product ideas into scalable, dependable systems. Your architectural choices will shape key customer experiences and you\u2019ll be trusted to balance cutting-edge innovation with rock-solid reliability.</div><div><br></div><h3>Some of the things you\u2019ll do:</h3><div><br></div><ul><li class=\"\">Design and own the long-term architecture for key systems - such as billing services or communication services.</li><li class=\"\">Lead cross-functional delivery of features from proof of concept to production rollout, partnering with others in engineering, product, design, and CX.</li><li class=\"\">Establish and drive continuous cost, performance, reliability, and security improvements for our systems.</li><li class=\"\">Mentor engineers through design reviews, code reviews, and technical coaching, raising the bar for excellence across teams.</li><li class=\"\">Stay current on advances in AI and other emerging technologies with best practices, translating insights into actionable roadmap proposals.</li></ul><div><br></div><h3>Tech Stack &amp; Tools<strong>:</strong></h3><div><br></div><ul><li class=\"\">Our backend is built on Node using Typescript.</li><li class=\"\">Our AI Infrastructure uses temporal.io, vector DBs, libraries like Langchain and top-tier llm models.</li><li class=\"\">We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment.</li><li class=\"\">The overall architecture is event-driven microservices with RabbitMQ at the center of it.</li><li class=\"\">We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis.</li><li class=\"\">We have the following clients - Web (React), Android and iOS.</li><li class=\"\">Observability Tools: Datadog</li><li class=\"\">Other Tools: Figma, Linear, Notion, and Slack</li></ul><h3><br></h3><h2>About you</h2><div><br></div><ul><li class=\"\">Proven success leading architecture for business-critical services, balancing innovation with operational pragmatism.</li><li class=\"\">Expertise in event-driven and streaming architectures; you can reason about concurrency, ordering, and back-pressure under load.</li><li class=\"\">Track record of driving cost optimization, observability, and incident response.</li><li class=\"\">Excellent written and verbal communicator who aligns diverse stakeholders and produces clear, thorough design docs.</li><li class=\"\">Collaborative leader who mentors others, fosters psychological safety, and elevates the entire engineering organization.</li><li class=\"\">Comfortable with ambiguity, you break down complex problems, make informed trade-offs, and deliver iterative value quickly.</li><li class=\"\">Empathetic and customer-focused, you balance technical decisions with user experience and business impact.</li></ul><h3><br></h3><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position in Canada is $189,000 - $222,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across Canada.</div><div><br></div><div>The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><div><br></div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the role\nQuo\u2019s teams power key systems that help thousands of businesses communicate better. As a Staff Backend Engineer, you will own the technical strategy for how we design, build, and operate features across the product. You\u2019ll partner closely with leaders across engineering, product, and security to translate ambitious product ideas into scalable, dependable systems. Your architectural choices will shape key customer experiences and you\u2019ll be trusted to balance cutting-edge innovation with rock-solid reliability.\nSome of the things you\u2019ll do:\nDesign and own the long-term architecture for key systems - such as billing services or communication services.\nLead cross-functional delivery of features from proof of concept to production rollout, partnering with others in engineering, product, design, and CX.\nEstablish and drive continuous cost, performance, reliability, and security improvements for our systems.\nMentor engineers through design reviews, code reviews, and technical coaching, raising the bar for excellence across teams.\nStay current on advances in AI and other emerging technologies with best practices, translating insights into actionable roadmap proposals.\nTech Stack & Tools\n:\nOur backend is built on Node using Typescript.\nOur AI Infrastructure uses temporal.io, vector DBs, libraries like Langchain and top-tier llm models.\nWe use Kubernetes on AWS to orchestrate our infrastructure setup and deployment.\nThe overall architecture is event-driven microservices with RabbitMQ at the center of it.\nWe use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis.\nWe have the following clients - Web (React), Android and iOS.\nObservability Tools: Datadog\nOther Tools: Figma, Linear, Notion, and Slack\nAbout you\nProven success leading architecture for business-critical services, balancing innovation with operational pragmatism.\nExpertise in event-driven and streaming architectures; you can reason about concurrency, ordering, and back-pressure under load.\nTrack record of driving cost optimization, observability, and incident response.\nExcellent written and verbal communicator who aligns diverse stakeholders and produces clear, thorough design docs.\nCollaborative leader who mentors others, fosters psychological safety, and elevates the entire engineering organization.\nComfortable with ambiguity, you break down complex problems, make informed trade-offs, and deliver iterative value quickly.\nEmpathetic and customer-focused, you balance technical decisions with user experience and business impact.\nCompensation\nThe annual base salary range for this position in Canada is $189,000 - $222,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across Canada.\nThe range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2025-09-24T09:27:38.847Z","departments":[{"child_ids":[],"id":"4001421006","name":"Engineering","parent_id":null}],"employment_type":"full_time","first_published_at":"2025-10-08T07:40:00.348Z","id":"am9icG9zdDp7Wa9a8qp9k9sbpQqz6-e_","internal_job_id":"am9iOk0WaYxKE_BsropPORIR2M4","location":{"name":"Canada - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"4010900006","location":{"name":"Canada - Remote"},"name":"Remote - Canada","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R26","title":"Staff Backend Engineer","updated_at":"2026-05-01T12:10:10.314Z"},{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDpsh1OR6cvAxUgqlErXOivz","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the role</h2><div><br></div><div>We're looking for a Senior Paid Social &amp; Video Marketing Manager to lead our paid social and video acquisition programs while helping shape our broader paid acquisition strategy. You\u2019ll shape how we run and scale performance marketing, build creative strategy, and design AI-powered workflows, with real visibility and real impact.</div><div><br></div><div>This is a hands-on-keyboard role. You'll spend the majority of your time in paid social and video platforms, while also partnering on and supporting broader paid acquisition initiatives including SEM, paid affiliates, and emerging growth channels.</div><div><br></div><div>You\u2019ll join Quo\u2019s Paid Growth team, responsible for driving awareness and qualified pipeline through paid media. You\u2019ll own meaningful budget and run campaigns from audience strategy and creative testing through retargeting and conversion. You\u2019ll partner closely with Growth Marketing, Creative, Lifecycle, and Product Marketing to launch campaigns and test new ideas, with a direct impact on pipeline and revenue.</div><div><br></div><div>If you\u2019re an experienced paid social operator with equal parts creative thinking and analytical rigor, we\u2019d love to meet you.</div><div><br></div><h3>Some of the things you\u2019ll do:</h3><div><br></div><ul><li class=\"\">Own paid social and YouTube strategy and execution while contributing to the performance and growth of Quo's broader paid acquisition portfolio \u2014 building, launching, and optimizing campaigns with accountability to CAC, payback, and revenue targets.</li><li class=\"\">Manage and allocate significant paid media budgets, including pacing, forecasting, and performance analysis, while identifying and unlocking new opportunities to scale across platforms, audiences, and creative.</li><li class=\"\">Build and execute structured testing roadmaps to continuously improve performance across creatives, audiences, ad formats, messaging, and hooks.</li><li class=\"\">Be in the platforms daily \u2014 building audiences, launching experiments, and making real-time optimizations across paid social and YouTube campaigns, including execution across formats like in-stream, Shorts, and Demand Gen.</li><li class=\"\">Drive a high-velocity creative testing engine, partnering with Creative to continuously produce, test, and iterate on new concepts based on performance insights.</li><li class=\"\">Work with Web Marketing to align on landing page strategy, message match, and post-click conversion optimization.</li><li class=\"\">Partner with Data and Marketing Ops to ensure accurate measurement and reporting, and help shape how we measure performance and make investment decisions in imperfect attribution environments.</li><li class=\"\">Translate performance data into clear narratives and recommendations that influence marketing and leadership decisions.</li><li class=\"\">Apply AI tools as a core part of your workflow to accelerate creative development, deepen audience insights, and build scalable campaign systems.</li><li class=\"\">Partner cross-functionally with Product Marketing, Content, Growth Marketing, and Revenue teams to align acquisition campaigns with broader go-to-market priorities.</li></ul><div><br></div><h2>About you:</h2><div><br></div><ul><li class=\"\">8+ years of hands-on experience managing paid social at a B2B SaaS, performance marketing agency, or high-growth consumer brand.</li><li class=\"\">You live in the platforms with deep, full-funnel, hands-on experience building and optimizing campaigns across major paid social and video platforms (Meta, YouTube, LinkedIn, Reddit) with significant budget responsibility.</li><li class=\"\">Track record of driving measurable pipeline impact through your own execution, not just strategy or oversight.</li><li class=\"\">Proven experience scaling creative-driven acquisition programs, with a rigorous approach to testing\u2014you design structured experiments, analyze results with clarity, and systematically translate performance insights into high-impact creative and audience strategy.</li><li class=\"\">AI-fluent in practice, not just in theory \u2014 you use AI tools consistently in your day-to-day to accelerate briefs, copy, research, and analysis.</li><li class=\"\">You think critically about performance data and form strong perspectives even when measurement is imperfect. You\u2019re able to clearly connect paid social efforts to broader business outcomes and communicate that impact with confidence.</li><li class=\"\">You operate with high agency and autonomy, and thrive in fast-moving environments where you\u2019re expected to both execute and drive strategy.</li></ul><h3><br></h3><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position is as follow, plus equity and benefits:</div><ul><li class=\"\">SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $149,000 - $175,000 USD</li><li class=\"\">All other US Locations: $134,000 - $157,000 USD</li><li class=\"\">Canada: $136,000 - $160,000 CAD</li></ul><div><br></div><div>The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><div><br></div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the role\nWe're looking for a Senior Paid Social & Video Marketing Manager to lead our paid social and video acquisition programs while helping shape our broader paid acquisition strategy. You\u2019ll shape how we run and scale performance marketing, build creative strategy, and design AI-powered workflows, with real visibility and real impact.\nThis is a hands-on-keyboard role. You'll spend the majority of your time in paid social and video platforms, while also partnering on and supporting broader paid acquisition initiatives including SEM, paid affiliates, and emerging growth channels.\nYou\u2019ll join Quo\u2019s Paid Growth team, responsible for driving awareness and qualified pipeline through paid media. You\u2019ll own meaningful budget and run campaigns from audience strategy and creative testing through retargeting and conversion. You\u2019ll partner closely with Growth Marketing, Creative, Lifecycle, and Product Marketing to launch campaigns and test new ideas, with a direct impact on pipeline and revenue.\nIf you\u2019re an experienced paid social operator with equal parts creative thinking and analytical rigor, we\u2019d love to meet you.\nSome of the things you\u2019ll do:\nOwn paid social and YouTube strategy and execution while contributing to the performance and growth of Quo's broader paid acquisition portfolio \u2014 building, launching, and optimizing campaigns with accountability to CAC, payback, and revenue targets.\nManage and allocate significant paid media budgets, including pacing, forecasting, and performance analysis, while identifying and unlocking new opportunities to scale across platforms, audiences, and creative.\nBuild and execute structured testing roadmaps to continuously improve performance across creatives, audiences, ad formats, messaging, and hooks.\nBe in the platforms daily \u2014 building audiences, launching experiments, and making real-time optimizations across paid social and YouTube campaigns, including execution across formats like in-stream, Shorts, and Demand Gen.\nDrive a high-velocity creative testing engine, partnering with Creative to continuously produce, test, and iterate on new concepts based on performance insights.\nWork with Web Marketing to align on landing page strategy, message match, and post-click conversion optimization.\nPartner with Data and Marketing Ops to ensure accurate measurement and reporting, and help shape how we measure performance and make investment decisions in imperfect attribution environments.\nTranslate performance data into clear narratives and recommendations that influence marketing and leadership decisions.\nApply AI tools as a core part of your workflow to accelerate creative development, deepen audience insights, and build scalable campaign systems.\nPartner cross-functionally with Product Marketing, Content, Growth Marketing, and Revenue teams to align acquisition campaigns with broader go-to-market priorities.\nAbout you:\n8+ years of hands-on experience managing paid social at a B2B SaaS, performance marketing agency, or high-growth consumer brand.\nYou live in the platforms with deep, full-funnel, hands-on experience building and optimizing campaigns across major paid social and video platforms (Meta, YouTube, LinkedIn, Reddit) with significant budget responsibility.\nTrack record of driving measurable pipeline impact through your own execution, not just strategy or oversight.\nProven experience scaling creative-driven acquisition programs, with a rigorous approach to testing\u2014you design structured experiments, analyze results with clarity, and systematically translate performance insights into high-impact creative and audience strategy.\nAI-fluent in practice, not just in theory \u2014 you use AI tools consistently in your day-to-day to accelerate briefs, copy, research, and analysis.\nYou think critically about performance data and form strong perspectives even when measurement is imperfect. You\u2019re able to clearly connect paid social efforts to broader business outcomes and communicate that impact with confidence.\nYou operate with high agency and autonomy, and thrive in fast-moving environments where you\u2019re expected to both execute and drive strategy.\nCompensation\nThe annual base salary range for this position is as follow, plus equity and benefits:\nSF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $149,000 - $175,000 USD\nAll other US Locations: $134,000 - $157,000 USD\nCanada: $136,000 - $160,000 CAD\nThe ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2026-02-11T17:20:19.597Z","departments":[{"child_ids":[],"id":"4001416006","name":"Marketing","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-02-11T17:37:45.128Z","id":"am9icG9zdDpsh1OR6cvAxUgqlErXOivz","internal_job_id":"am9iOsC2TbgfxUCy8Kj9TmxG5X0","location":{"name":"United States - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"4000561006","location":{"name":"United States - Remote"},"name":"Remote - United States & Canada","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R121","title":" Senior Paid Social & Video Marketing Manager","updated_at":"2026-07-01T13:38:22.686Z"},{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDoI6DT_OQmFnGaDrCeCrgU7","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the role</h2><div><br></div><div>We're hiring a Vertical Marketing Lead to build Quo's go-to-market playbook for industry verticals</div><div> \u2014 starting with home services. Quo serves over 90,000 small businesses, and home services is already one of our strongest segments \u2014 we know the product wins here. This role exists to go deeper. Your job is to develop the repeatable model for how we enter, win, and scale within a vertical, then carry that playbook into new industries over time.</div><div><br></div><div>This is a high-ownership IC role and the first of its kind at Quo. You\u2019ll manage a dedicated budget and own strategy and execution end-to-end: from industry research and positioning through campaign builds and sales enablement. You're responsible for the pipeline and revenue that come out of it.</div><div><br></div><div>This role reports to the Sr. Director, Paid Growth.</div><div><br></div><h3>Some of the things you\u2019ll do:</h3><div><br></div><ul><li class=\"\">Own vertical GTM strategy end-to-end: research buyer personas, buying dynamics, and</li><li class=\"\"> competitive landscape for each priority vertical, and translate that into a complete go-to-market playbook.</li><li class=\"\">Build the full go-to-market toolkit for each vertical: positioning and messaging frameworks, industry landing pages, email sequences, case studies, product one-pagers, and competitor battlecards.</li><li class=\"\">Design and run structured experiments to drive acquisition and conversion. Own the budget and performance metrics: signup volume, trial conversion, and downstream revenue impact within your verticals.</li><li class=\"\">Be the voice of vertical buyers internally, informing product roadmap decisions, integration priorities, and positioning choices with firsthand customer insight.</li><li class=\"\">Own the vertical buyer's self-serve journey from first touch through activation. Shape the signup flow, onboarding experience, and in-product messaging.</li><li class=\"\">Represent Quo at industry events and conferences. Build relationships with operators,</li><li class=\"\"> influencers, and partners.</li><li class=\"\">Support the sales-assisted path for larger vertical or franchise accounts with collateral and campaign support.</li><li class=\"\">Develop a repeatable model for entering new verticals so we can expand quickly.</li></ul><h3><br></h3><h2>About you</h2><div><br></div><ul><li class=\"\">8+ years of experience in growth, product marketing, or go-to-market roles in B2B startups, with meaningful experience serving SMB customers.</li><li class=\"\">Track record of owning pipeline or revenue targets and delivering against them. You can point to specific metrics you moved from A to B.</li><li class=\"\">Demonstrated experience building a GTM motion from scratch for a new market, segment, or vertical \u2014 not just optimizing an existing one.</li><li class=\"\">Excellent research skills \u2014 you can develop genuine fluency in a new industry quickly, map the buyer landscape, and translate that into sharp positioning.</li><li class=\"\">Strong writing skills \u2014 you produce polished positioning documents, customer-facing messaging, and sales enablement collateral independently.</li><li class=\"\">You\u2019re AI-native and deeply proficient with tools like Claude Code or similar. You use AI to accelerate research, experimentation, and decision-making.</li><li class=\"\">You\u2019re energized by being in the field, talking to customers, and understanding how an industry truly operates.</li><li class=\"\">Experience in working with or selling into home services, field services, trades, or franchise operations is a strong plus.</li></ul><h3><br></h3><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position is as follow, plus equity and benefits:</div><ul><li class=\"\">SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $165,000 - $210,000 USD</li><li class=\"\">All other US Locations: $147,000 - $190,000 USD</li><li class=\"\">Canada: $150,000 - $193,000 CAD</li></ul><div><br></div><div>The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the role\nWe're hiring a Vertical Marketing Lead to build Quo's go-to-market playbook for industry verticals\n \u2014 starting with home services. Quo serves over 90,000 small businesses, and home services is already one of our strongest segments \u2014 we know the product wins here. This role exists to go deeper. Your job is to develop the repeatable model for how we enter, win, and scale within a vertical, then carry that playbook into new industries over time.\nThis is a high-ownership IC role and the first of its kind at Quo. You\u2019ll manage a dedicated budget and own strategy and execution end-to-end: from industry research and positioning through campaign builds and sales enablement. You're responsible for the pipeline and revenue that come out of it.\nThis role reports to the Sr. Director, Paid Growth.\nSome of the things you\u2019ll do:\nOwn vertical GTM strategy end-to-end: research buyer personas, buying dynamics, and\n competitive landscape for each priority vertical, and translate that into a complete go-to-market playbook.\nBuild the full go-to-market toolkit for each vertical: positioning and messaging frameworks, industry landing pages, email sequences, case studies, product one-pagers, and competitor battlecards.\nDesign and run structured experiments to drive acquisition and conversion. Own the budget and performance metrics: signup volume, trial conversion, and downstream revenue impact within your verticals.\nBe the voice of vertical buyers internally, informing product roadmap decisions, integration priorities, and positioning choices with firsthand customer insight.\nOwn the vertical buyer's self-serve journey from first touch through activation. Shape the signup flow, onboarding experience, and in-product messaging.\nRepresent Quo at industry events and conferences. Build relationships with operators,\n influencers, and partners.\nSupport the sales-assisted path for larger vertical or franchise accounts with collateral and campaign support.\nDevelop a repeatable model for entering new verticals so we can expand quickly.\nAbout you\n8+ years of experience in growth, product marketing, or go-to-market roles in B2B startups, with meaningful experience serving SMB customers.\nTrack record of owning pipeline or revenue targets and delivering against them. You can point to specific metrics you moved from A to B.\nDemonstrated experience building a GTM motion from scratch for a new market, segment, or vertical \u2014 not just optimizing an existing one.\nExcellent research skills \u2014 you can develop genuine fluency in a new industry quickly, map the buyer landscape, and translate that into sharp positioning.\nStrong writing skills \u2014 you produce polished positioning documents, customer-facing messaging, and sales enablement collateral independently.\nYou\u2019re AI-native and deeply proficient with tools like Claude Code or similar. You use AI to accelerate research, experimentation, and decision-making.\nYou\u2019re energized by being in the field, talking to customers, and understanding how an industry truly operates.\nExperience in working with or selling into home services, field services, trades, or franchise operations is a strong plus.\nCompensation\nThe annual base salary range for this position is as follow, plus equity and benefits:\nSF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $165,000 - $210,000 USD\nAll other US Locations: $147,000 - $190,000 USD\nCanada: $150,000 - $193,000 CAD\nThe ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2026-03-18T17:59:36.088Z","departments":[{"child_ids":[],"id":"4001416006","name":"Marketing","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-03-18T18:55:03.399Z","id":"am9icG9zdDoI6DT_OQmFnGaDrCeCrgU7","internal_job_id":"am9iOg29UlQuyI_oHzHE2E7wHEI","location":{"name":"United States - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"4000561006","location":{"name":"United States - Remote"},"name":"Remote - United States & Canada","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R128","title":"Vertical Marketing Lead","updated_at":"2026-07-01T20:39:21.093Z"},{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDoM2jRpEZC2a5s1_atnbXum","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the Role</h2><div><br></div><div>We're looking for a Senior AI Developer Experience Engineer to accelerate the AI tooling transformation that enables our teams to build, test, and ship with speed and confidence. You'll treat developer experience as a product - defining the strategy, driving platform adoption, and delivering measurable improvements to productivity, quality, and reliability across the software development lifecycle.</div><div><br></div><div>This is a high-impact individual contributor role. You'll partner with senior engineering leaders across the organisation, influence standards and tooling decisions, and champion platform-first thinking - turning developer pain points into durable, scalable solutions that benefit hundreds of engineers.</div><div><br></div><h3>Some of the things you'll do:</h3><h3><br></h3><ul><li class=\"\">Define and drive DevEx strategy across engineering organizations, partnering with senior leaders to align investments with business priorities</li><li class=\"\">Design, implement, and optimise CI/CD pipelines and lifecycle automation platforms</li><li class=\"\">Build developer tools and automation to simplify and expedite the software development lifecycle from requirements through release</li><li class=\"\">Define and promote golden paths for building, deploying, and operating services</li><li class=\"\">Reduce tooling fragmentation through consolidation, strong defaults, and principled standardisation</li><li class=\"\">Identify and eliminate friction across build, test, deployment, and operations workflows</li><li class=\"\">Improve and maintain core infrastructure across multi-cloud and hybrid environments</li><li class=\"\">Collaborate with cross-functional teams to drive best practices in reliability, testability, and performance</li><li class=\"\">Represent DevEx strategy in senior technical forums and drive engineering culture improvements</li><li class=\"\">Iterate on evaluation frameworks that keep automation, AI-assisted tooling, and coding agents reliable and aligned with sound software engineering practices</li></ul><div><br></div><h2>About You</h2><div><br></div><ul><li class=\"\">8+ years of professional software engineering experience, with at least 3 years focused on developer productivity, platform engineering, or internal tooling</li><li class=\"\">Strong hands-on coding skills in one or more modern languages such as Python, Go, Java, TypeScript, Kotlin, or Swift</li><li class=\"\">Deep experience with CI/CD systems, build infrastructure, testing frameworks, and deployment automation</li><li class=\"\">Demonstrated ability to influence engineering practices across multiple teams or organisations</li><li class=\"\">Exposure to AI-assisted engineering workflows, coding agents, or LLM evaluation pipelines</li><li class=\"\">Experience improving developer productivity at a company with hundreds or thousands of engineers</li><li class=\"\">Experience identifying, measuring, and systematically eliminating friction in the software development lifecycle</li><li class=\"\">Ability to balance standardisation with developer autonomy - knowing when to enforce defaults and when to empower teams</li><li class=\"\">Proven track record of translating technical strategy into measurable outcomes</li><li class=\"\">Experience operating critical systems with high reliability, observability, and availability requirements</li><li class=\"\">Clear and effective communication skills with the ability to engage both technical and leadership audiences</li></ul><h3><br></h3><h3>Nice to have:</h3><h3><br></h3><ul><li class=\"\">Experience building and scaling internal developer platforms as products (e.g., Backstage or similar portals)</li><li class=\"\">Experience with application lifecycle management or automation at enterprise scale</li><li class=\"\">Passion for engineering excellence and a track record of raising the technical bar across teams</li></ul><div><br></div><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position is as follow, plus equity and benefits:</div><div><br></div><ul><li class=\"\">SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $187,000 - $220,000 USD</li><li class=\"\">All other US Locations: $169,000 - $198,000 USD</li></ul><div><br></div><div>The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the Role\nWe're looking for a Senior AI Developer Experience Engineer to accelerate the AI tooling transformation that enables our teams to build, test, and ship with speed and confidence. You'll treat developer experience as a product - defining the strategy, driving platform adoption, and delivering measurable improvements to productivity, quality, and reliability across the software development lifecycle.\nThis is a high-impact individual contributor role. You'll partner with senior engineering leaders across the organisation, influence standards and tooling decisions, and champion platform-first thinking - turning developer pain points into durable, scalable solutions that benefit hundreds of engineers.\nSome of the things you'll do:\nDefine and drive DevEx strategy across engineering organizations, partnering with senior leaders to align investments with business priorities\nDesign, implement, and optimise CI/CD pipelines and lifecycle automation platforms\nBuild developer tools and automation to simplify and expedite the software development lifecycle from requirements through release\nDefine and promote golden paths for building, deploying, and operating services\nReduce tooling fragmentation through consolidation, strong defaults, and principled standardisation\nIdentify and eliminate friction across build, test, deployment, and operations workflows\nImprove and maintain core infrastructure across multi-cloud and hybrid environments\nCollaborate with cross-functional teams to drive best practices in reliability, testability, and performance\nRepresent DevEx strategy in senior technical forums and drive engineering culture improvements\nIterate on evaluation frameworks that keep automation, AI-assisted tooling, and coding agents reliable and aligned with sound software engineering practices\nAbout You\n8+ years of professional software engineering experience, with at least 3 years focused on developer productivity, platform engineering, or internal tooling\nStrong hands-on coding skills in one or more modern languages such as Python, Go, Java, TypeScript, Kotlin, or Swift\nDeep experience with CI/CD systems, build infrastructure, testing frameworks, and deployment automation\nDemonstrated ability to influence engineering practices across multiple teams or organisations\nExposure to AI-assisted engineering workflows, coding agents, or LLM evaluation pipelines\nExperience improving developer productivity at a company with hundreds or thousands of engineers\nExperience identifying, measuring, and systematically eliminating friction in the software development lifecycle\nAbility to balance standardisation with developer autonomy - knowing when to enforce defaults and when to empower teams\nProven track record of translating technical strategy into measurable outcomes\nExperience operating critical systems with high reliability, observability, and availability requirements\nClear and effective communication skills with the ability to engage both technical and leadership audiences\nNice to have:\nExperience building and scaling internal developer platforms as products (e.g., Backstage or similar portals)\nExperience with application lifecycle management or automation at enterprise scale\nPassion for engineering excellence and a track record of raising the technical bar across teams\nCompensation\nThe annual base salary range for this position is as follow, plus equity and benefits:\nSF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $187,000 - $220,000 USD\nAll other US Locations: $169,000 - $198,000 USD\nThe ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2026-04-20T12:28:14.510Z","departments":[{"child_ids":[],"id":"4001421006","name":"Engineering","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-07-13T16:47:01.051Z","id":"am9icG9zdDoM2jRpEZC2a5s1_atnbXum","internal_job_id":"am9iOs5oAfItOWQ09klC1dklRfw","location":{"name":"United States - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOvy6qyRv-fkY67h5x5y3L_4","location":{"name":"United States - Remote"},"name":"Remote - Chicago","parent_id":null,"parent_office_external_id":null},{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOo07w7bUCdUDXqeZP0mzDq4","location":{"name":"United States - Remote"},"name":"Remote - San Francisco","parent_id":null,"parent_office_external_id":null},{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOj0-slLK1DinNsHNsGhiYjo","location":{"name":"United States - Remote"},"name":"Remote - New York City","parent_id":null,"parent_office_external_id":null},{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOp_4F3toSZQ0KM_li9EMCaE","location":{"name":"United States - Remote"},"name":"Remote - Austin","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R139","title":"Senior DevEx Engineer","updated_at":"2026-07-15T15:50:36.958Z"},{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDp0NyLnrG1-aQOx00Ej-hv6","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the role</h2><div><br></div><div>Quo is hiring a <strong>Sr. Revenue Operations Manager</strong> to support and scale our RevOps function as we build the data foundation for our PLG-plus-assisted motion. You'll work directly with our Director of Revenue Operations and partner closely with Sales, CS, and Partnerships to keep our systems clean, our reporting accurate, and our go-to-market engine running.</div><div><br></div><div>This is a hands-on IC role, you'll own data quality, build and maintain reports, support tooling administration, and help design the processes that the whole revenue org depends on. You'll report to the Director of Revenue Operations and partner directly with Sales, CS, and Partnerships leadership.</div><div><br></div><h3>Some of the things you\u2019ll do:</h3><div><br></div><div><strong>Revenue data and reporting</strong></div><ul><li class=\"\">Own the revenue data model in Salesforce and keep it reliable enough to support process, automation, and reporting</li><li class=\"\">Support reporting across Mode and Salesforce: define the metrics and build the dashboards that give Sales, CS, and Partnerships a single source of truth on pipeline, ARR, and account health</li><li class=\"\">Be an analytical partner to revenue leadership: funnel conversion, NRR, and activation</li></ul><div><br></div><div><strong>Systems and tooling</strong></div><ul><li class=\"\">Support day-to-day administration of the revenue tech stack: Salesforce, Outreach, Gong, Default, Unify, SmartLead, and Partnerstack. As well as how these tools connect to Snowflake and Census</li><li class=\"\">Maintain and enhance automation workflows in Salesforce and Default: lead scoring, auto-conversion, and notifications, with the guardrails to keep them safe</li><li class=\"\">Maintain integrations across tools and recommend the system of record where tools overlap</li><li class=\"\">Document system logic, process changes, and data dictionaries so institutional knowledge doesn't live in one person's head</li></ul><div><br></div><div><strong>GTM operations</strong></div><ul><li class=\"\">Design and optimize the core processes across lead, post-sales customer, and partnerships motions: routing, conversion, onboarding handoff, and renewal</li><li class=\"\">Partner with Sales, CS, and Partnerships to redesign the processes they run on, automate the stable parts, and measure success by reduced cycle time, faster handoffs, and less manual work</li><li class=\"\">Help support the quota-setting and capacity modeling process with Finance and revenue leadership</li></ul><h3><br></h3><h2>About you</h2><div><br></div><ul><li class=\"\">3-5 years in Revenue Operations, Sales Operations, or a Business/Data Analyst role at a SaaS company</li><li class=\"\">Deep Salesforce or CRM knowledge: you architect the data model, build advanced flows, and set standards, not just maintain what exists</li><li class=\"\">Proficient in SQL and BI (Mode, Looker, Tableau, or similar): you model data and define metrics, not just pull them</li><li class=\"\">You've owned at least one of: lead scoring, quota/capacity modeling, routing architecture, or a CRM data-model rebuild</li><li class=\"\">Comfortable with ambiguity: Quo is PLG-first with a more complex data model than a standard sales-led org</li><li class=\"\">Strong communicator: you translate systems and data into plain language for a rep or an exec</li></ul><div><br></div><h3>Nice to have:</h3><div><br></div><ul><li class=\"\">Experience at a PLG or product-led company where the CRM data model includes self-serve product signals</li><li class=\"\">Familiarity with outbound tooling (Outreach, SmartLead, Unify) or conversational intelligence (Gong)</li><li class=\"\">Experience supporting a franchise or multi-entity account hierarchy in Salesforce</li><li class=\"\">Exposure to Default, Census, or similar data activation tools</li></ul><h3><br></h3><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position is as follow, plus equity and benefits:</div><ul><li class=\"\">SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $150,000 - $175,000 USD</li><li class=\"\">All other US Locations: $134,000 - $158,000 USD</li><li class=\"\">Canada: $$135,000 - $160,000 CAD</li></ul><div><br></div><div>The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the role\nQuo is hiring a \nSr. Revenue Operations Manager\n to support and scale our RevOps function as we build the data foundation for our PLG-plus-assisted motion. You'll work directly with our Director of Revenue Operations and partner closely with Sales, CS, and Partnerships to keep our systems clean, our reporting accurate, and our go-to-market engine running.\nThis is a hands-on IC role, you'll own data quality, build and maintain reports, support tooling administration, and help design the processes that the whole revenue org depends on. You'll report to the Director of Revenue Operations and partner directly with Sales, CS, and Partnerships leadership.\nSome of the things you\u2019ll do:\nRevenue data and reporting\nOwn the revenue data model in Salesforce and keep it reliable enough to support process, automation, and reporting\nSupport reporting across Mode and Salesforce: define the metrics and build the dashboards that give Sales, CS, and Partnerships a single source of truth on pipeline, ARR, and account health\nBe an analytical partner to revenue leadership: funnel conversion, NRR, and activation\nSystems and tooling\nSupport day-to-day administration of the revenue tech stack: Salesforce, Outreach, Gong, Default, Unify, SmartLead, and Partnerstack. As well as how these tools connect to Snowflake and Census\nMaintain and enhance automation workflows in Salesforce and Default: lead scoring, auto-conversion, and notifications, with the guardrails to keep them safe\nMaintain integrations across tools and recommend the system of record where tools overlap\nDocument system logic, process changes, and data dictionaries so institutional knowledge doesn't live in one person's head\nGTM operations\nDesign and optimize the core processes across lead, post-sales customer, and partnerships motions: routing, conversion, onboarding handoff, and renewal\nPartner with Sales, CS, and Partnerships to redesign the processes they run on, automate the stable parts, and measure success by reduced cycle time, faster handoffs, and less manual work\nHelp support the quota-setting and capacity modeling process with Finance and revenue leadership\nAbout you\n3-5 years in Revenue Operations, Sales Operations, or a Business/Data Analyst role at a SaaS company\nDeep Salesforce or CRM knowledge: you architect the data model, build advanced flows, and set standards, not just maintain what exists\nProficient in SQL and BI (Mode, Looker, Tableau, or similar): you model data and define metrics, not just pull them\nYou've owned at least one of: lead scoring, quota/capacity modeling, routing architecture, or a CRM data-model rebuild\nComfortable with ambiguity: Quo is PLG-first with a more complex data model than a standard sales-led org\nStrong communicator: you translate systems and data into plain language for a rep or an exec\nNice to have:\nExperience at a PLG or product-led company where the CRM data model includes self-serve product signals\nFamiliarity with outbound tooling (Outreach, SmartLead, Unify) or conversational intelligence (Gong)\nExperience supporting a franchise or multi-entity account hierarchy in Salesforce\nExposure to Default, Census, or similar data activation tools\nCompensation\nThe annual base salary range for this position is as follow, plus equity and benefits:\nSF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $150,000 - $175,000 USD\nAll other US Locations: $134,000 - $158,000 USD\nCanada: $$135,000 - $160,000 CAD\nThe ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2026-06-25T20:21:49.948Z","departments":[{"child_ids":[],"id":"4001418006","name":"Revenue","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-06-25T20:54:00.058Z","id":"am9icG9zdDp0NyLnrG1-aQOx00Ej-hv6","internal_job_id":"am9iOqj3glsvUL-PDd9h8nPEtO8","location":{"name":"United States - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"4000561006","location":{"name":"United States - Remote"},"name":"Remote - United States & Canada","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R151","title":"Senior Revenue Operations Manager","updated_at":"2026-06-26T15:12:43.971Z"},{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDr5CQrq3_KV3ZNx4wMX9-DE","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the role</h2><div><br></div><div>We are looking for a Senior Customer Experience (CX) Operations Analyst to build and lead the analytics function for Customer Experience. This role will serve as the primary owner of CX data strategy, business intelligence, operational analytics, capacity planning, forecasting, and executive reporting.</div><div><br></div><div>You will transform large volumes of customer, operational, and revenue data into actionable insights that improve customer outcomes, increase operational efficiency, and drive business growth. You will partner closely with CX, Finance, and Data teams to ensure Customer Experience is both data-driven and directly connected to company performance.</div><div>As AI becomes increasingly embedded in the customer journey, this role will also establish the measurement frameworks necessary to evaluate and optimize both human and AI-driven customer interactions.</div><div><br></div><h3>Some of the things you\u2019ll do:</h3><div><br></div><ul><li class=\"\">Own the CX analytics strategy, including KPIs, reporting frameworks, and dashboards for leaders and executives</li><li class=\"\">Deliver monthly and quarterly business reviews, translating complex data into clear recommendations that drive strategic decisions</li><li class=\"\">Develop predictive models to identify future bottlenecks, customer experience risks, churn, and retention indicators</li><li class=\"\">Forecast contact volume across all channels (phone, chat, email, SMS, porting, AI) and build capacity and staffing models accounting for queue dynamics, occupancy, shrinkage, and utilization to hit SLA targets</li><li class=\"\">Identify inefficiencies in customer journeys and operational workflows; partner with leaders to redesign processes and measure impact on resolution times, service levels, and customer satisfaction</li><li class=\"\">Measure and quantify the impact of CX initiatives on ARR, customer lifetime value, and revenue growth, partnering with Revenue and Finance teams</li><li class=\"\">Create scenario planning frameworks to support annual planning and strategic decision making</li></ul><h3><br></h3><h2>About you</h2><div><br></div><ul><li class=\"\">7+ years of experience in Analytics, Business Intelligence, Operations Analytics, Customer Operations, or related fields.</li><li class=\"\">3+ years leading analytics teams, programs, or strategic initiatives.</li><li class=\"\">Experience supporting customer-facing organizations such as Support, Contact Centers, Customer Success, Revenue Operations, or Customer Operations.</li><li class=\"\">Demonstrated success building forecasting models, executive reporting frameworks, and operational analytics programs.</li><li class=\"\">Strong business acumen with the ability to connect operational metrics to company outcomes.</li></ul><div><br></div><h3>Technical expertise:</h3><div><br></div><ul><li class=\"\">Advanced SQL and data modeling experience.</li><li class=\"\">Strong experience with BI and visualization platforms such as Mode, Tableau, Sigma, Looker, or Power BI.</li><li class=\"\">Experience working with large datasets and performing statistical analysis.</li><li class=\"\">Strong understanding of forecasting methodologies, workforce planning models, and predictive analytics.</li><li class=\"\">Experience with experimentation, trend analysis, cohort analysis, and customer segmentation.</li><li class=\"\">Familiarity with AI performance analytics and automation reporting.</li></ul><div><br></div><h3>Nice to have:</h3><div><br></div><ul><li class=\"\">Experience in SaaS, telecommunications, contact center, or high-growth technology environments.</li><li class=\"\">Experience with Zendesk, Mode, Retool, Snowflake, or similar platforms.</li><li class=\"\">Knowledge of customer journey analytics, customer health scoring, and retention modeling.</li><li class=\"\">Experience partnering with Finance and Revenue Operations on planning and forecasting processes.</li><li class=\"\">Workforce management or capacity planning experience layered on top of strong analytics.</li></ul><h3><br></h3><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position in the US is $119,000 - $140,000 USD, and in Canada is $119,000 - $140,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across the US and Canada.</div><div><br></div><div>The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the role\nWe are looking for a Senior Customer Experience (CX) Operations Analyst to build and lead the analytics function for Customer Experience. This role will serve as the primary owner of CX data strategy, business intelligence, operational analytics, capacity planning, forecasting, and executive reporting.\nYou will transform large volumes of customer, operational, and revenue data into actionable insights that improve customer outcomes, increase operational efficiency, and drive business growth. You will partner closely with CX, Finance, and Data teams to ensure Customer Experience is both data-driven and directly connected to company performance.\nAs AI becomes increasingly embedded in the customer journey, this role will also establish the measurement frameworks necessary to evaluate and optimize both human and AI-driven customer interactions.\nSome of the things you\u2019ll do:\nOwn the CX analytics strategy, including KPIs, reporting frameworks, and dashboards for leaders and executives\nDeliver monthly and quarterly business reviews, translating complex data into clear recommendations that drive strategic decisions\nDevelop predictive models to identify future bottlenecks, customer experience risks, churn, and retention indicators\nForecast contact volume across all channels (phone, chat, email, SMS, porting, AI) and build capacity and staffing models accounting for queue dynamics, occupancy, shrinkage, and utilization to hit SLA targets\nIdentify inefficiencies in customer journeys and operational workflows; partner with leaders to redesign processes and measure impact on resolution times, service levels, and customer satisfaction\nMeasure and quantify the impact of CX initiatives on ARR, customer lifetime value, and revenue growth, partnering with Revenue and Finance teams\nCreate scenario planning frameworks to support annual planning and strategic decision making\nAbout you\n7+ years of experience in Analytics, Business Intelligence, Operations Analytics, Customer Operations, or related fields.\n3+ years leading analytics teams, programs, or strategic initiatives.\nExperience supporting customer-facing organizations such as Support, Contact Centers, Customer Success, Revenue Operations, or Customer Operations.\nDemonstrated success building forecasting models, executive reporting frameworks, and operational analytics programs.\nStrong business acumen with the ability to connect operational metrics to company outcomes.\nTechnical expertise:\nAdvanced SQL and data modeling experience.\nStrong experience with BI and visualization platforms such as Mode, Tableau, Sigma, Looker, or Power BI.\nExperience working with large datasets and performing statistical analysis.\nStrong understanding of forecasting methodologies, workforce planning models, and predictive analytics.\nExperience with experimentation, trend analysis, cohort analysis, and customer segmentation.\nFamiliarity with AI performance analytics and automation reporting.\nNice to have:\nExperience in SaaS, telecommunications, contact center, or high-growth technology environments.\nExperience with Zendesk, Mode, Retool, Snowflake, or similar platforms.\nKnowledge of customer journey analytics, customer health scoring, and retention modeling.\nExperience partnering with Finance and Revenue Operations on planning and forecasting processes.\nWorkforce management or capacity planning experience layered on top of strong analytics.\nCompensation\nThe annual base salary range for this position in the US is $119,000 - $140,000 USD, and in Canada is $119,000 - $140,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across the US and Canada.\nThe ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2026-07-01T21:38:26.716Z","departments":[{"child_ids":[],"id":"4001419006","name":"Support","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-07-01T22:26:09.879Z","id":"am9icG9zdDr5CQrq3_KV3ZNx4wMX9-DE","internal_job_id":"am9iOpPas-bjbe_68r0I-EIwgmE","location":{"name":"United States - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"4000561006","location":{"name":"United States - Remote"},"name":"Remote - United States & Canada","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R152","title":"Senior Customer Experience Operations Analyst","updated_at":"2026-07-14T20:28:31.727Z"},{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDpKUd4fXvCA3oWTF3LJtiWh","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the role</h2><div><br></div><div>We're looking for an Manager, Strategic Finance to join our Finance team at Quo. You will play a crucial role in developing and shaping our business, financial strategy, and executing against high-impact and cross-functional initiatives. This role will primarily support the R&amp;D and Customer Experience functions across a blend of FP&amp;A, data analytics, and strategic project management. If you are highly analytical and passionate about data and numbers, we would love to hear from you!</div><div><br></div><h3>Some of the things you\u2019ll do:</h3><div><br></div><ul><li class=\"\">Manage core pieces of the financial model and drive regular forecast updates</li><li class=\"\">Own our unit economics framework</li><li class=\"\">Provide broad financial support, including preparation of functional and company-wide financial plans, produce weekly/monthly/quarterly reporting packages, and ad-hoc analysis</li><li class=\"\">Help drive bi-annual budgeting and headcount planning cycles</li><li class=\"\">Work closely with cross-functional leaders to report on and manage business performance</li><li class=\"\">Lead key strategic projects and operationalize them to drive the business forward</li><li class=\"\">Conduct deep dives into trends in our data and key business drivers. Independently lead data extraction, cohort analysis, visualization, and presentation</li></ul><h3><br></h3><h2>About you</h2><div><br></div><ul><li class=\"\">A Bachelor\u2019s degree in Finance, Accounting, or a related field</li><li class=\"\">5+ years of relevant experience in investment banking, management consulting, VC/PE, strategic finance and/or business operations at a high growth tech company</li><li class=\"\">Excellent financial modeling and quantitative / data analysis skills with a specific strength in workforce/headcount models and OpEx planning</li><li class=\"\">Ability to dissect complex problems, identify solutions, and drive those solutions to completion with a high degree of autonomy</li><li class=\"\">Clear, concise communicator who can present financial complexity to non-Finance audiences at all levels</li><li class=\"\">Operates with a high agency, and a \"get things done\" mentality</li><li class=\"\">Proficiency with BI tools; SQL skills strongly preferred \u2014 you're comfortable pulling your own data</li><li class=\"\">Familiarity with SaaS business models, cost structures and unit economics</li></ul><h3><br></h3><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position is as follow, plus equity and benefits:</div><div><br></div><ul><li class=\"\">SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $156,000 - $184,000 USD</li><li class=\"\">All other US Locations: $141,000 - $165,000 USD</li><li class=\"\">Canada: $139,000 - $163,000 CAD</li></ul><div><br></div><div>The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the role\nWe're looking for an Manager, Strategic Finance to join our Finance team at Quo. You will play a crucial role in developing and shaping our business, financial strategy, and executing against high-impact and cross-functional initiatives. This role will primarily support the R&D and Customer Experience functions across a blend of FP&A, data analytics, and strategic project management. If you are highly analytical and passionate about data and numbers, we would love to hear from you!\nSome of the things you\u2019ll do:\nManage core pieces of the financial model and drive regular forecast updates\nOwn our unit economics framework\nProvide broad financial support, including preparation of functional and company-wide financial plans, produce weekly/monthly/quarterly reporting packages, and ad-hoc analysis\nHelp drive bi-annual budgeting and headcount planning cycles\nWork closely with cross-functional leaders to report on and manage business performance\nLead key strategic projects and operationalize them to drive the business forward\nConduct deep dives into trends in our data and key business drivers. Independently lead data extraction, cohort analysis, visualization, and presentation\nAbout you\nA Bachelor\u2019s degree in Finance, Accounting, or a related field\n5+ years of relevant experience in investment banking, management consulting, VC/PE, strategic finance and/or business operations at a high growth tech company\nExcellent financial modeling and quantitative / data analysis skills with a specific strength in workforce/headcount models and OpEx planning\nAbility to dissect complex problems, identify solutions, and drive those solutions to completion with a high degree of autonomy\nClear, concise communicator who can present financial complexity to non-Finance audiences at all levels\nOperates with a high agency, and a \"get things done\" mentality\nProficiency with BI tools; SQL skills strongly preferred \u2014 you're comfortable pulling your own data\nFamiliarity with SaaS business models, cost structures and unit economics\nCompensation\nThe annual base salary range for this position is as follow, plus equity and benefits:\nSF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $156,000 - $184,000 USD\nAll other US Locations: $141,000 - $165,000 USD\nCanada: $139,000 - $163,000 CAD\nThe ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2026-07-06T19:43:36.589Z","departments":[{"child_ids":[],"id":"4004181006","name":"Operations","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-07-06T20:56:01.051Z","id":"am9icG9zdDpKUd4fXvCA3oWTF3LJtiWh","internal_job_id":"am9iOiHYn6YvNeKaDCyKlA12ONs","location":{"name":"United States - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"4000561006","location":{"name":"United States - Remote"},"name":"Remote - United States & Canada","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R154","title":"Manager, Strategic Finance","updated_at":"2026-07-07T15:33:22.106Z"},{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDqxMY8pmOpSDSLTiOItT3i1","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the role</h2><div><br></div><div>We're looking for a Director of Fraud &amp; Compliance Operations to own the strategic vision and operational execution for the full lifecycle of fraud prevention and regulatory compliance at Quo.</div><div><br></div><div>This is not a siloed Compliance function. It sits at the intersection of Product, Engineering, Legal, Support, and carrier relationships and the person in this role will be expected to operate across all of them. You'll lead a team of Compliance specialists, manage our most critical external partnerships, and be the final decision-maker on the highest-stakes cases that come through our platform.</div><div><br></div><div>You'll report directly to leadership and be a key voice in how Quo manages risk as we continue to grow. If you are passionate about building a fraud operations team at a high growth company, we want to hear from you!</div><div><br></div><h3>Some of the things you\u2019ll do:</h3><div><br></div><ul><li class=\"\"><strong>Fraud Detection &amp; Rule Management</strong><ul><li class=\"\">Own the fraud strategy across our tooling, review queues and data pipelines</li><li class=\"\">Work closely with the data team to build, test, and tune detection rules \u2014 balancing catch rate against false positive impact</li><li class=\"\">Monitor queue performance daily and drive continuous improvement across automation and manual review workflows</li><li class=\"\">Be the final call on complex, high-stakes cases \u2014 including compromised accounts, carrier-level violations, and high-value customer escalations</li><li class=\"\">Apply a consistent, policy-anchored framework while maintaining the judgment to know when to extend grace and when to be firm</li></ul></li></ul><div><br></div><ul><li class=\"\"><strong>Regulatory Compliance</strong><ul><li class=\"\">Maintain Quo's compliance posture across TCPA, A2P 10DLC, SHAFT content policy, STIR/SHAKEN, CCPA/CPRA, and evolving state-level telecom regulations</li><li class=\"\">Stay current on carrier policy changes, regulatory updates, and industry developments \u2014 and translate them into operational action before they become issues</li><li class=\"\">Own policy development, documentation, and enforcement across the platform</li><li class=\"\">Conduct root cause analysis on escalated incidents and maintain Quo's standing as a trusted, proactive compliance partner</li></ul></li></ul><div><br></div><ul><li class=\"\"><strong>Team Leadership</strong><ul><li class=\"\">Lead and develop a team of fraud investigators and compliance specialists</li><li class=\"\">Set team priorities, run weekly syncs, conduct 1:1s, and own performance development</li><li class=\"\">Make capacity planning decisions and advocate for headcount as volume requires it</li></ul></li></ul><div><br></div><ul><li class=\"\"><strong>Cross-Functional Alignment</strong><ul><li class=\"\">Partner with Legal on regulatory inquiries, subpoena responses, and policy interpretation</li><li class=\"\">Work with Product and Engineering on compliance-relevant features</li><li class=\"\">Collaborate with Support and CS on customer-facing compliance communications and high-value account handling</li></ul></li></ul><h3><br></h3><h2>About you</h2><div><br></div><h3>Required:</h3><div><br></div><ul><li class=\"\">8+ years in fraud operations, financial crimes compliance, trust &amp; safety, or telecom compliance \u2014 with at least 3 years in a leadership role managing a team</li><li class=\"\">Hands-on experience with fraud tooling (ideally Sift or comparable platforms) and data-driven rule management</li><li class=\"\">Deep familiarity with at least one of the following regulatory frameworks: TCPA, A2P 10DLC/carrier compliance, SHAFT content policy, AML/KYC, or financial crimes compliance</li><li class=\"\">Demonstrated ability to make high-quality decisions under uncertainty on complex, ambiguous cases</li><li class=\"\">Strong written communication \u2014 you'll be corresponding with ecosystem partners, responding to regulatory inquiries, and setting the tone for customer communications</li><li class=\"\">Experience managing BPO or distributed operations teams</li></ul><div><br></div><h3>Strongly Preferred:</h3><div><br></div><ul><li class=\"\">Direct experience in a telecom, CPaaS, or VoIP compliance context \u2014 or significant experience as a carrier or telephony ecosystem partner</li><li class=\"\">Familiarity with SQL or data tools (Snowflake, dbt) for monitoring and investigation</li><li class=\"\">Experience with content classification, AI-assisted fraud detection, or LLM-based tooling in a compliance workflow</li><li class=\"\">Background working in a high-growth startup or scale-up environment where the program was still being built</li></ul><h3><br></h3><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position is as follow, plus equity and benefits:</div><div><br></div><ul><li class=\"\">SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $198,000- $233,000 USD</li><li class=\"\">All other US Locations: $178,000 - $210,000 USD</li><li class=\"\">Canada: $175,000 - $206,000 CAD</li></ul><div><br></div><div>The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the role\nWe're looking for a Director of Fraud & Compliance Operations to own the strategic vision and operational execution for the full lifecycle of fraud prevention and regulatory compliance at Quo.\nThis is not a siloed Compliance function. It sits at the intersection of Product, Engineering, Legal, Support, and carrier relationships and the person in this role will be expected to operate across all of them. You'll lead a team of Compliance specialists, manage our most critical external partnerships, and be the final decision-maker on the highest-stakes cases that come through our platform.\nYou'll report directly to leadership and be a key voice in how Quo manages risk as we continue to grow. If you are passionate about building a fraud operations team at a high growth company, we want to hear from you!\nSome of the things you\u2019ll do:\nFraud Detection & Rule Management\nOwn the fraud strategy across our tooling, review queues and data pipelines\nWork closely with the data team to build, test, and tune detection rules \u2014 balancing catch rate against false positive impact\nMonitor queue performance daily and drive continuous improvement across automation and manual review workflows\nBe the final call on complex, high-stakes cases \u2014 including compromised accounts, carrier-level violations, and high-value customer escalations\nApply a consistent, policy-anchored framework while maintaining the judgment to know when to extend grace and when to be firm\nRegulatory Compliance\nMaintain Quo's compliance posture across TCPA, A2P 10DLC, SHAFT content policy, STIR/SHAKEN, CCPA/CPRA, and evolving state-level telecom regulations\nStay current on carrier policy changes, regulatory updates, and industry developments \u2014 and translate them into operational action before they become issues\nOwn policy development, documentation, and enforcement across the platform\nConduct root cause analysis on escalated incidents and maintain Quo's standing as a trusted, proactive compliance partner\nTeam Leadership\nLead and develop a team of fraud investigators and compliance specialists\nSet team priorities, run weekly syncs, conduct 1:1s, and own performance development\nMake capacity planning decisions and advocate for headcount as volume requires it\nCross-Functional Alignment\nPartner with Legal on regulatory inquiries, subpoena responses, and policy interpretation\nWork with Product and Engineering on compliance-relevant features\nCollaborate with Support and CS on customer-facing compliance communications and high-value account handling\nAbout you\nRequired:\n8+ years in fraud operations, financial crimes compliance, trust & safety, or telecom compliance \u2014 with at least 3 years in a leadership role managing a team\nHands-on experience with fraud tooling (ideally Sift or comparable platforms) and data-driven rule management\nDeep familiarity with at least one of the following regulatory frameworks: TCPA, A2P 10DLC/carrier compliance, SHAFT content policy, AML/KYC, or financial crimes compliance\nDemonstrated ability to make high-quality decisions under uncertainty on complex, ambiguous cases\nStrong written communication \u2014 you'll be corresponding with ecosystem partners, responding to regulatory inquiries, and setting the tone for customer communications\nExperience managing BPO or distributed operations teams\nStrongly Preferred:\nDirect experience in a telecom, CPaaS, or VoIP compliance context \u2014 or significant experience as a carrier or telephony ecosystem partner\nFamiliarity with SQL or data tools (Snowflake, dbt) for monitoring and investigation\nExperience with content classification, AI-assisted fraud detection, or LLM-based tooling in a compliance workflow\nBackground working in a high-growth startup or scale-up environment where the program was still being built\nCompensation\nThe annual base salary range for this position is as follow, plus equity and benefits:\nSF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $198,000- $233,000 USD\nAll other US Locations: $178,000 - $210,000 USD\nCanada: $175,000 - $206,000 CAD\nThe ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2026-07-06T20:07:14.004Z","departments":[{"child_ids":[],"id":"4004181006","name":"Operations","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-07-07T15:13:48.999Z","id":"am9icG9zdDqxMY8pmOpSDSLTiOItT3i1","internal_job_id":"am9iOh0eHrhxgw8M-YMeR_-RC-s","location":{"name":"United States - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"4000561006","location":{"name":"United States - Remote"},"name":"Remote - United States & Canada","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R155","title":"Director of Fraud & Compliance Operations","updated_at":"2026-07-07T15:32:37.413Z"},{"absolute_url":"https://jobs.gem.com/quo/am9icG9zdDoMniwY4XCCWOfIVz1_IvpB","content":"<div>Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.</div><div><br></div><div>Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.&nbsp;We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.</div><div><br></div><div>Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.</div><div><br></div><div>Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on&nbsp;<a href=\"https://www.g2.com/products/quo-quo/reviews\" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(114, 43, 255); background-color: rgb(255, 255, 255);\">G2</a>. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.</div><br><h2>About the Role</h2><div><br></div><div>We're looking for a Senior AI Developer Experience Engineer to accelerate the AI tooling transformation that enables our teams to build, test, and ship with speed and confidence. You'll treat developer experience as a product - defining the strategy, driving platform adoption, and delivering measurable improvements to productivity, quality, and reliability across the software development lifecycle.</div><div><br></div><div>This is a high-impact individual contributor role. You'll partner with senior engineering leaders across the organisation, influence standards and tooling decisions, and champion platform-first thinking - turning developer pain points into durable, scalable solutions that benefit hundreds of engineers.</div><div><br></div><h3>Some of the things you'll do:</h3><h3><br></h3><ul><li class=\"\">Define and drive DevEx strategy across engineering organizations, partnering with senior leaders to align investments with business priorities</li><li class=\"\">Design, implement, and optimise CI/CD pipelines and lifecycle automation platforms</li><li class=\"\">Build developer tools and automation to simplify and expedite the software development lifecycle from requirements through release</li><li class=\"\">Define and promote golden paths for building, deploying, and operating services</li><li class=\"\">Reduce tooling fragmentation through consolidation, strong defaults, and principled standardisation</li><li class=\"\">Identify and eliminate friction across build, test, deployment, and operations workflows</li><li class=\"\">Improve and maintain core infrastructure across multi-cloud and hybrid environments</li><li class=\"\">Collaborate with cross-functional teams to drive best practices in reliability, testability, and performance</li><li class=\"\">Represent DevEx strategy in senior technical forums and drive engineering culture improvements</li><li class=\"\">Iterate on evaluation frameworks that keep automation, AI-assisted tooling, and coding agents reliable and aligned with sound software engineering practices</li></ul><div><br></div><h2>About You</h2><div><br></div><ul><li class=\"\">8+ years of professional software engineering experience, with at least 3 years focused on developer productivity, platform engineering, or internal tooling</li><li class=\"\">Strong hands-on coding skills in one or more modern languages such as Python, Go, Java, TypeScript, Kotlin, or Swift</li><li class=\"\">Deep experience with CI/CD systems, build infrastructure, testing frameworks, and deployment automation</li><li class=\"\">Demonstrated ability to influence engineering practices across multiple teams or organisations</li><li class=\"\">Exposure to AI-assisted engineering workflows, coding agents, or LLM evaluation pipelines</li><li class=\"\">Experience improving developer productivity at a company with hundreds or thousands of engineers</li><li class=\"\">Experience identifying, measuring, and systematically eliminating friction in the software development lifecycle</li><li class=\"\">Ability to balance standardisation with developer autonomy - knowing when to enforce defaults and when to empower teams</li><li class=\"\">Proven track record of translating technical strategy into measurable outcomes</li><li class=\"\">Experience operating critical systems with high reliability, observability, and availability requirements</li><li class=\"\">Clear and effective communication skills with the ability to engage both technical and leadership audiences</li></ul><h3><br></h3><h3>Nice to have:</h3><h3><br></h3><ul><li class=\"\">Experience building and scaling internal developer platforms as products (e.g., Backstage or similar portals)</li><li class=\"\">Experience with application lifecycle management or automation at enterprise scale</li><li class=\"\">Passion for engineering excellence and a track record of raising the technical bar across teams</li></ul><div><br></div><h2>Compensation</h2><div><br></div><div>The annual base salary range for this position is as follow, plus equity and benefits:</div><ul><li class=\"\">SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $187,000 - $220,000 USD</li><li class=\"\">All other US Locations: $169,000 - $198,000 USD</li><li class=\"\">Canada: $172,000 - $202,000 CAD</li></ul><div><br></div><div>The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.</div><div><br></div><div>Salary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.</div><div><br></div><br><h2>Who we are</h2><div><br></div><div>As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.</div><div><br></div><div>And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.</div><div><br></div><div><em>We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em><span style=\"color: rgb(255, 255, 255);\">#LI-Remote #PostLI</span></div>","content_plain":"Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.\nQuo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.\u00a0We\u2019re not just building a phone system. We\u2019re setting a new standard for how businesses connect with their customers.\nDriven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.\nToday, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on\u00a0\nG2\n. We\u2019re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It\u2019s safe to say we\u2019re onto something big.\nAbout the Role\nWe're looking for a Senior AI Developer Experience Engineer to accelerate the AI tooling transformation that enables our teams to build, test, and ship with speed and confidence. You'll treat developer experience as a product - defining the strategy, driving platform adoption, and delivering measurable improvements to productivity, quality, and reliability across the software development lifecycle.\nThis is a high-impact individual contributor role. You'll partner with senior engineering leaders across the organisation, influence standards and tooling decisions, and champion platform-first thinking - turning developer pain points into durable, scalable solutions that benefit hundreds of engineers.\nSome of the things you'll do:\nDefine and drive DevEx strategy across engineering organizations, partnering with senior leaders to align investments with business priorities\nDesign, implement, and optimise CI/CD pipelines and lifecycle automation platforms\nBuild developer tools and automation to simplify and expedite the software development lifecycle from requirements through release\nDefine and promote golden paths for building, deploying, and operating services\nReduce tooling fragmentation through consolidation, strong defaults, and principled standardisation\nIdentify and eliminate friction across build, test, deployment, and operations workflows\nImprove and maintain core infrastructure across multi-cloud and hybrid environments\nCollaborate with cross-functional teams to drive best practices in reliability, testability, and performance\nRepresent DevEx strategy in senior technical forums and drive engineering culture improvements\nIterate on evaluation frameworks that keep automation, AI-assisted tooling, and coding agents reliable and aligned with sound software engineering practices\nAbout You\n8+ years of professional software engineering experience, with at least 3 years focused on developer productivity, platform engineering, or internal tooling\nStrong hands-on coding skills in one or more modern languages such as Python, Go, Java, TypeScript, Kotlin, or Swift\nDeep experience with CI/CD systems, build infrastructure, testing frameworks, and deployment automation\nDemonstrated ability to influence engineering practices across multiple teams or organisations\nExposure to AI-assisted engineering workflows, coding agents, or LLM evaluation pipelines\nExperience improving developer productivity at a company with hundreds or thousands of engineers\nExperience identifying, measuring, and systematically eliminating friction in the software development lifecycle\nAbility to balance standardisation with developer autonomy - knowing when to enforce defaults and when to empower teams\nProven track record of translating technical strategy into measurable outcomes\nExperience operating critical systems with high reliability, observability, and availability requirements\nClear and effective communication skills with the ability to engage both technical and leadership audiences\nNice to have:\nExperience building and scaling internal developer platforms as products (e.g., Backstage or similar portals)\nExperience with application lifecycle management or automation at enterprise scale\nPassion for engineering excellence and a track record of raising the technical bar across teams\nCompensation\nThe annual base salary range for this position is as follow, plus equity and benefits:\nSF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $187,000 - $220,000 USD\nAll other US Locations: $169,000 - $198,000 USD\nCanada: $172,000 - $202,000 CAD\nThe ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.\nSalary is just one component of Quo\u2019s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.\nWho we are\nAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.\nAnd remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.\nWe are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u00a0\n#LI-Remote #PostLI","created_at":"2026-07-07T12:50:45.360Z","departments":[{"child_ids":[],"id":"4001421006","name":"Engineering","parent_id":null}],"employment_type":"full_time","first_published_at":"2026-07-07T12:53:55.241Z","id":"am9icG9zdDoMniwY4XCCWOfIVz1_IvpB","internal_job_id":"am9iOs5oAfItOWQ09klC1dklRfw","location":{"name":"Canada - Remote"},"location_type":"remote","offices":[{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOmfYDf4msXuaxvGyBxOLJiQ","location":{"name":"Canada - Remote"},"name":"Remote - Toronto","parent_id":null,"parent_office_external_id":null},{"child_ids":[],"child_office_external_ids":[],"id":"bG9jOqoh80h2WLxppsem2txlHb8","location":{"name":"Canada - Remote"},"name":"Remote - Vancouver","parent_id":null,"parent_office_external_id":null}],"requisition_id":"R139","title":"Senior DevEx Engineer","updated_at":"2026-07-15T15:50:34.877Z"}]